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Private Jobs / Private Sector
HDB Financial Services Limited Hiring for Collection manager TW at Jamshedpur Full Time
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- Identification of Prospective customers, Sourcing & Sustaining customer Relationship
- Handling Key customers and Providing Best Service
- Resolving customer issues
- Coordinating with different departments to provide better service levels.
- Prepare and plan to work on day to day collections.
- Ensure day to day challenges for collecting old dues Identify fraud customers, track and target them to collect pending EMIs amount.
- Prepare contingency plan for all collection related activities Manage the team of Bucket Managers and ensure achievement of the monthly resolution targets Ensure minimum forward flow from the buckets