HDFC Bank Hiring for Circle Head – WBO at Jamshedpur Full Time

Job Description

• Management of Circle Branch Operations To lead and manage the Wholesale Banking Operations in the circle in terms of clean and error free operations.

• To ensure branches visits as per the laid down frequency To provide the highest standard on Turn-around-time for Trade, Account Opening, Retail Asset disbursements, Mortgages Account opening, Cash Management & Clearing.

• Analyze root cause of errors and Attempted /Actual fraud and suggest corrective measures.

• Rollout of new locations & products at branches as per business requirements To ensure smooth functioning of Currency Chest and Bulk Cash Counter as per laid down procedures of RBI and internal processes.

• Resource Management Grooming staff and taking requisite steps towards providing career progression for deserving candidates.

• Take stock of development, requirement and feedback from Cluster Head& Branch Head.

• Carrying on job rotations to create fungible resource and provide support to handle spurt in volumes.

• Vendor Management for outsourced activities, ensure that service levels are met as per bank standards.

• Clean Audits and Compliance Ensure Clean Audit reports during Internal, Process, Concurrent and Regulatory audits at all WBO branches in the Circle.

• Review and monitoring of Suspense Accounts and reporting of resulting exceptions to the State Head.

• Ensure no staff lapses, errors and take corrective actions.

• Cost Management Take corrective action for reduction of costs at all clusters /branches under purview Ensure to review Cost file, raise for reversals and keep a tight lid on cost parameter.

• Vendor cost negotiation and change in vendors based on comparative analysis among other circle branches.

• Co-ordination with all Stakeholders Local co-ordination and meetings with other Vertical/Groups to take a leadership role in the territory & to bring the products to deeper geography.

• Ensure good rapport with RBI/Regulator.

• Legal cases to be handled properly in co-ordination with Branch Control Unit/Seniors Ensure smooth coordination with other internal stakeholders such as HR, Admin, Audit, BTG,BCU, Infra etc.

• Supporting Regional Seniors Tracking implementation of projects and providing MIS to the State Head & Regional Head.

• Functioning as back-up to the State Head in case of leave, exigencies, if specifically required to do so.

• Any other responsibilities entrusted from time to time.

Skills

• Banking Product & Process Knowledge
• Communication Skills
• Leadership Skills
• Planning and Organizing Skills
• Team Management