HDFC Bank Hiring for SM-Business & Prepaid at Bokāro Full Time

Job Description

• To Achieve card Fincon Target of Branches Assigned Build relationship with Branch resources/staff Proper training of Card features to branch staff Proper Training to branch staff on DAP mode of card issuance Regular MIS sharing with RBB on branch wise achievement MTD/YTD Regular MIS sharing with RBB on branch resource level status on LG AND LC Periodic planned visits to branches managed for discussion on MTD/YTD achievement, LG & LC discussion, Card activation level, discussion on card Opportunity for pushing WL clients, to be planned and reviewed through the tool of COGENT Proper communication of Income generation through Card issuance To drive X sell Driving all X sell parameters like Smart pay ( Excl pre-paid), Add-on, Forex card , GHI, one Assist, Loan on cards (Jumbo/Insta/SmartEmi) Standing instruction on debit card SMARTHUB APP is a core X sell objective to be sold to all Business card/Self-employed customers.

• Opening CASA account for all Open market and through In-house client reference.

• Selling other bank Assets product like Consumer Durables Loans, PL, BL, Auto Loan, TW loan etc.

• BDR hiring & Mentoring Interviewing and shortlisting right candidates for the role of BDRs To ensure proper and Timely hiring basis the budget available To Coach the BDR team on product & process To motivate and mentor the team for improving productivity To conduct timely training and repeated refresher sessions.

• Ensure timely updation of PLP changes are communicated to BDR team and explained on same.

• Adherence to laid down sales process Mandate visit to branches managed for discussion on MTD/YTD achievement, LG & LC discussion, Card activation level, discussion on card Opportunity for pushing WL clients.

• Cogent process to be followed and timely updating visits and discussion for all branches managed every month.

• Timely updating CRM/DAP leads and tracking to ensure TAT is maintained Timely updating of trigger leads Adherence of curing process for NON TASU curable Timely spot audits to be conducted of BDRs to check the hygiene among teams Timely response to QIG complaints and queries Right Card to Right Customers Cross sell on existing Carded clients to ensure higher activation and usage.

Skills

• Sales and Influencing Skills
• Banking Product & Process Knowledge
• NRI Product and Regulatory Knowledge
• Planning and Organizing Skills
• Communication
• Knowledge of Competition & Current trends in financial Industry.