HDFC Bank Looking For Relationship Manager – Retail Agri – Rajasthan at Rajasthan, Full Time

Job Name : Relationship Manager Retail Agri

Job Title: Relationship Manager

Business Unit : Retail Agri

Role Type: Individual Contributor

No of direct reportees : NIL

Travel Required: Extensive (commute to source / service his portfolio)

Job Purpose

Acquisition, enhancement and retention of customers by providing best possible services and being the dedicated point of contact for customers of Agriculture sector.

Job Responsibilities

1. Sourcing and Business Generation

• Business scoping of geographical market for farming and rural community • Sourcing proposals from individual farmers / Cooperative societies / Rural Mandis & Markets / Kissan Clubs / Farmer Producer Organizations etc. • Conducting marketing activities for generating new business • Work on productivity benchmarks

2. Market Update and Change in Product / Processes

• To keep an update with respect to market requirement, competition and customer banking behavior. • To understand the changing dynamics in the market and propose amendments in various product offerings. • To keep abreast of changes in State Government laws and policies

3. Relationship Building and Maintenance

• To liaison with new and existing customers for relationships. • To be in touch with agro centers /rural mandis / Rural markets / Kisan clubs for maintaining and deepening existing relationships. • Addressing complaints received from customers within stipulated TAT.

4. Delinquency / Rotation & Recovery / Housekeeping

To work towards minimal delinquency in portfolio. • Follow-up with customers for recovery. • To monitor rotation of accounts • To avoid dropping of limit in customers account, ensure submission of documents like LAD, CAM, etc. • To support legal and remedial team for legal actions • To work towards keeping Housekeeping parameters under control.

5. Farmer Education and Capacity Building

To conduct village level farmer meetings and educate farmers on various products offered by bank • To make farmers aware of various aspects of banking and keep them informed about tools and technology for improving farm production. • To educate farmers about debt waivers, crop insurance & government subsidies

6. Relationship with Retail Branches and Other Stake holders

• Liaise with Credit to ensure timely decisioning of proposals & closure of Housekeeping items. • To coordinate with Remedial team for NPA cases and work towards recovery of the same • To coordinate with the local Operations team for disbursement • Liaise with RBB team for activation of branches for KGC business & for providing best services to customers • To liaise with Business Correspondents (BCs) for new & existing customer relationships

Educational Qualifications

• Graduation (preferably Agri Business)
• Post-Graduation MBA (preferably Agri Business)

Key Skills

• Sales and Influencing Skills
• Banking Product & Process Knowledge
• Planning and Organizing Skills
• Communication
• Knowledge of Competition & Current trends in financial Industry.

Experience Required

• Minimum experience of 1-3 years in a similar role or Sales experience in Seed companies, Fertilizer companies, Agri Product companies, Banks, etc.
• Preferred from Banking / Financial Services

Interested Candidates can share their CVs at nikita.grover@hdfcbank.com

Subject: RetailAgri-Name-Location