Sales Processing Associate V Bangalore, Karnataka
What you need to know about the job
At Hewlett Packard Enterprise, we bring together the brightest minds to create breakthrough technology solutions that advance the way people live and work. What sets us apart? Our people and our relentless dedication to helping our customers make their mark on the world.
We are a team of doers, dreamers and visionaries; inspired by our purpose and driven by our strategy. We live by our three values: partner, innovate and act.
Our legacy inspires us as we forge ahead, always pushing to discover what’s next. Every day is a new opportunity to advance and grow ourselves, our company and the industry. Some people call it an obsession, we call it a way of life.
What you need to know about the job
Primary Location:Bangalore, Karnataka
Job Category:Sales Operations
Shift:No shift premium (India)
Executes operational activities related to quote, price, configuration, deal registration, order management process, invoicing, and contract life-cycle management to ensure that sales orders are successfully completed from quote to delivery and credited appropriately assigned for sales compensation. Produces deal documentation and configures systems to reflect ordering processes. Generates invoices and client billing in accordance with service and product agreements. Records, updates and validates customer and deal information in systems produces reports and analyses of sales processing activities.
Provides high-level support for sales processing activities for multiple business areas or groups.
Demonstrates mastery across all sales processing areas, including: pricing and creating quotes for the most highly-complex deals
registering information and producing documentation
order execution, billing and invoice production
configuration of order systems according to process standards and with limited customization
Supervises and performs oversight of all sales processing documentation systems and activities for the organization to ensure completeness and accuracy of data and adherence to compliance standards
Evaluates order documentation, methods, and reports
works with stakeholders and leadership to identify areas for process improvement, implement changes, and communicate and drive greater efficiency and accuracy
Provides guidance to and may directly supervise the work of less-experienced staff members.
Education and Experience Required:
High school or equivalent secondary education certification required
Bachelor’s degree preferred.
Typically 6+ years experience
Knowledge and Skills:
High-level administrative and overall documentation and information management skills
leading and overseeing the work of teams to perform tasks
Proficient in multiple word processing, spreadsheet, and presentation software packages
Expert user of electronic sales documentation, order management, and bid and quote systems and tools, including report building and design, regular and ad hoc reporting and data search
Expert understanding of basic and advanced order processes, systems configurations and documentation requirements
able to identify and suggest areas for improvement.
Strong written and verbal communication skills
mastery in English and local language.
Ability to effectively communicate issues and negotiate resolution with local, group and senior management
This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office
HPE is an equal opportunity employer/Female/Minority/Individual with Disabilities/Protected Veteran Status
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