HP Hiring for Process assistant at Bengaluru, Karnataka Full Time

Objectives of the organization are to provide best class service, increase Customer Experience and drive Services Revenue Growth.

Customer Care Centers (CCC) Mission relies on 3 pillars:
Provide customers an effortless, personalized, and outcome-based experience.

Create value for the customers and partners that will enable HP profitable growth.

Provide Industry leading Service and Solution Delivery capabilities, enabling Brand Differentiation and Business growth.

Responsibilities:
Create, upload and maintain process documentation

Drive process compliance through, monitoring and continuous improvement process activities

Identify, assess automation opportunities and support the Global Process Engineering Team with the automation of regular routine tasks

Education and Experience Required:
Bachelor’s or Master’sdegree in Quality Management, Business Management, Engineering, Computer Sciences, or equivalent.

Typically 0-2 years experience.

Knowledge and Skills:
Personal skills and qualities:
Strong communication skills and influencing skills; Positive can-do attitude

Analytical thinking and problem-solving skills

Excellent teamwork skills

Able to apply tools and technology to produce results

Able to understand business processes and identify impact of change

Technical skills (procedures and documents the employee has to be acquainted with):

Experienced user of MS Office Tools

Share Point Asset management

Power Apps

Experience with text editors: Word / WordPress/ SDL / Xmetal / Oxygen will be a plus

Experience with programming languages: HTML/XML/ Java (Spring MVC)/ DITA knowledge (Darwin Information Typing Architecture) will be a plus

#This is a contractual role on HP Payroll

#Li- Post

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