HSBC Hiring for Data Analytics,gsc’s at Hyderabad, Telangana, India Full Time

Job Description

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have. Some careers shine brighter than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Data Analytics Chief Operating Officer – Occupancy Lead & Delivery Manager Department Overview: The Deputy Chief Operating Officer (DCOO) function is part of the wider Digital Business Services (DBS) Organization led by HSBC’s COO. There are four primary DCOO services:

• Strategic Sourcing Services – strengthening our commercial relationships with key suppliers and automating the supply chain lifecycle, with the outcome of improving long-term partnerships and the end-to-end supplier life-cycle
• Corporate Services – delivering a great employee and workplace experience with a focus on the future of work, estate management, Business Continuity and resolution planning
• Transformation Services – creating value for the customer and the business by accelerating and delivering change. Also includes DCOO Business Intelligence & Insights (BI&I) capability
• ServCo – set up in 2014 in response to regulatory objectives. It is formed of 19 operational ServCo legal entities and 2 branches globally. Delivers a service catalogue made-up of c.350 functional services, from management of the entire DBS technology landscape to operational business

The DCOO BI&I team’s vision is to:

• Help answer complex questions quickly but bringing the right data and insights to the people that need them
• Build a culture of using data with speed and agility to drive decisions

We do this by providing strategic direction and advice to DCOO Management, stakeholders and specialist functions through the provision of meaningful and actionable insights. We are an energized, ambitious and high performing team that are quickly able to identify opportunities, constructively challenge conventional thinking, and help to shape, prioritise and drive the execution of analytics enabled outcomes for our clients across customer, colleague, operational and financial lenses:

• Empathise with our customers, harnessing strategic understanding with the power of data to unlock value
• Tell stories through data that really wow our customers and allow us to manage DCOO better
• Build a solid data foundation with trusted insights
• Fearlessly experiment with new techniques & technologies
• To support HSBC’s transition to Net-zero
• Build a culture of using data with speed and agility to drive decisions

Responsibilities: The DCOO Business Intelligence & Insights (BI&I) Occupancy Lead & Delivery Manager will be a key member of the BI&I team responsible for providing program/project management, consultancy, coordination and day to day workload management of the DCOO BI&I developers and analysts, in an agile manner:

• Act as a Product Owner for the suite of HSBC Building Utilization / Occupancy data & insights, actively own product roadmap and proactively identify ways to enhance the offering to exceed stakeholder expectations
• Lead the design & Agile delivery of data driven intelligence and insights to DCOO stakeholders through a combination of interactive and intuitive dashboards/tools, scenario models, trending and forecasting
• Extensive engagement with users for understanding & translating their requirements into user friendly dashboards. Act as a ‘trusted advisor’ to DCOO senior management delivering data driven insights that count, enabling delivery against strategic outcomes
• Leads the development team through development, test, implementation and completion stages of a project
• Collaborates and consults with data suppliers and golden source owners to develop solutions
• Organizes team workload to ensure priority deliverables are delivered within agreed time, cost and quality parameters
• Manages internal and external stakeholder relationships in support of BI&I deliverables; may contract and manage third parties
• Works closely with wider DCOO teams (Regions), Business Analysts and Project Leads to empower our lines of business with robust business intelligence
• Provides consultation on complex medium to large scale projects that integrate into an overall BI&I pipeline of activities
• Ensures timely and appropriate management of problems with escalations as needed
• Responsible for benefit tracking on BI&I deliverables/projects
• Responsible for ensuring that there is robust documentation on assigned BI&I deliverables/projects
• Responsible for leading project demos, playbacks, UAT and user feedback sessions
• Responsible for oversight on projects in BAU stage along with leading continuous improvement efforts
• Support the BI&I Head delivering the BI&I strategy and operating model underpinning it
• Provide outside-in perspectives & lead ongoing research and application of the latest analytics technologies, to deliver cutting edge business intelligence & insights solutions
• Facilitates meetings to review active and pending development objectives
• Support onboarding of new joiners in the team as required

Requirements
Essential:

• A minimum of 5 years of project managing transformation projects
• Proven experience of deploying Agile delivery models and best practice
• Ability to solve advanced problems and deal with a variety of options in complex situations
• Ability to work in fast-paced environment with proven ability to handle multiple outputs at one time
• Excellent communication skills, both written and verbal and comfortable working with senior management
• Expert analytical and quantitative skills with proven experience in developing strategic solutions for a global matrix-style organization
• Demonstrate a passion for research and data, inspiring the same within the team; be proactive, take initiative and work independently
• Draws upon the analysis of others and makes recommendations that have a direct impact on strategic deliverables
• Strong process skills, negotiating, decision-making and analytical skills
• Demonstrated ability in project management processes, tools and techniques
• Ability to build and maintain effective professional relationships

Desirable:

• Good working knowledge of DCOO functional areas e.g. Corporate Real Estate in an operational or consulting capacity
• Strong commercial acumen with an appreciation of how data emerging from various occupancy tools/technologies can be relevant to support key business decisions and efficiency
• Ability to demonstrate knowledge, experience & credibility across key analytics domains e.g. Data Visualization, Data Science concepts (Machine Learning, NLP), data modelling etc.
• Industry knowledge on technology and tools in the BI / Analytics / Data domain including Cloud providers
• Strong knowledge of HSBC’s data landscape, with a strategic view of the tools available and in use

You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by HSBC Electronic Data Processing (India) Private LTD