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Private Jobs / Private Sector
Hunarmand India Private Limited Hiring for CSA (Customer Service Associate) at India Full Time
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To handle queries and complaints from customers tactfully, provide excellent customer experience at every interaction, and ensure an end-to-end resolution by taking complete ownership of the customer in every transaction. The goal is to gradually achieve superior customer engagement and ensure a significant improvement in customer experience. Being a part of this team also means being the whistle-blower, highlighting issues impacting customers both externally and internally.
KEY ATTRIBUTES
Excellent interpersonal skills, with the ability to troubleshoot functional and non-functional issues correctly and clearly to external customers and internal stakeholders
Should know Hindi and English. Additional language will be added advantage
Strong time management skills
Should be flexible in learning different processes and be cross-skilled
Handle high anxiety customers with a composed attitude
Job Type: Fresher
Salary: ₹16,000.00 – ₹25,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Joining bonus
- Performance bonus
- Yearly bonus
Speak with the employer
+91 9936688548