Administration
Provides the appropriate level of professional, courteous and caring service to other employees (internal customers) and other visitors to the division.
Ensures all employees provide a courteous and professional service at all times.
Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up.
Maintains positive guest and colleague interactions with good working relationships.
Operational
Responsible for maintenance/safety in gymnasium and supervising exercise programme for members and guests.
Reports for duty punctually wearing the correct uniform and name tag at all times.
Teaches aerobic and other fitness classes to members and guests in accordance with the schedule.
Coordinates and assists in all recreational activities.
Works in close coordination with the Assistant Manager to ensure the smooth operation of the Fitness and recreational area.
Responsible for the day-to-day operation, maintenance, cleanliness and safety in the Fitness and recreational area.
Responsible for teaching any scheduled exercise classes that have been arranged by the Assistant Manager.
Ensures that members and guests use the gymnasium, Lifestyle studio and other fitness areas wearing the correct attire.
Conducts a daily check of all exercise equipment in the gymnasium and records the repairs that are necessary as required by policy and procedures.
Maintains close contact with guests/members and communicates feedback from them regarding the operation of the fitness and recreational area to the Assistant Manager as required.
Conducts fitness evaluation/reassessments for members and guests on a regular basis with regards to the standards required.
Conducts personal training referencing guidelines under Policy and Procedure.
Conducts monthly fitness centre activities.
Assists spa operations by helping guests and other staff at all spa areas as and when required.
Qualifications
** Looking for a certified Fitness trainer with minimum 4 to 5 years of experience.
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