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Private Jobs / Private Sector
Hyrefox Consultants Hiring for Customer Support Representative at Jaipur Full Time
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Description:
Good Written/Communication English
– 2+ YEars Experience
– Should have worked on US calling process
1. Directly clients call as necessary to resolve stuck issues identified.
2. Respond responsibly and effectively to at least a certain section of Zendesk tickets or chats EVEN BEFORE our US team shows up at 8 am. (Eg New Damage claim. Respond: So sorry, Pictures plz)
3. Be an analyst of our processes, sense opportunities for process improvement and automation
4. Support excel work, support Website and other marketplaces.
Job Type: Full-time
Salary: ₹18,000.00 – ₹40,000.00 per month
Schedule:
- Night shift
Work Location: One location