Introduction
About IBM
IBM is a global technology and innovation company. It is the most extensive technology and consulting employer globally, with a presence in 170 countries. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, distinguishes IBM from other companies in the Industry.
Over the past 100 years, a lot has changed at IBM; in this new era of Cognitive Business, IBM is helping to reshape industries as diverse as healthcare, retail, banking, travel, manufacturing, and many more, by bringing together our expertise in Cloud, Analytics, Security, Mobile, and the Internet of Things. We like to say, “be essential.” We are changing how we craft, how we collaborate, how we analyze, how we engage.
Join the next generation of innovators, inventors, and entrepreneurs who are crafting the very way the world works. We want the brightest minds doing work that encourages an environment where growth is supported. IBMers get to discover their potential, so they’re inspired to build breakthroughs that help our clients succeed. We’re building teams with dynamic strengths with people who want their ideas to matter. Join us — you’ll be proud to call yourself an IBMer.
Our Culture:
IBM is committed to crafting a diverse environment and is proud to be an equal opportunity employer. You will receive consideration for employment without regard to your race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Your role and responsibilities
• Work with certification technical leadership to coordinate all external (third party) audit logistics.
• Lead and manage the full audit life cycle across service and certification teams for all audit related activities and deliverables.
• Work with Product Management to secure audit project scope and objectives, involving all relevant stakeholders including pre and post audit assertions for Service Focals and GMs.
• Managing and track audit engagements and key milestone activities to completion. (Examples: Engagement Letter, Rep Letter, FIN171 coordination, Service Focal(s) and GM Assertions, etc.)
• Manage and coordinate onsite and virtual audit logistics (rooms, time frames, etc.) and establish appropriate communication channels via SLACK, email and Webex.
• Create and maintain internal BOX links for assigned compliance programs covering scope, governance and all other project documentation.
• Schedule and drive appropriate meeting cadence required to achieve and maintain for a successful internal/external third-party audit.
• Work directly with Certifications team on risk management issues in IPWC to minimize project risks: identify, track, mitigate, and resolve risks and issues.
• Document and track Qualifying/Non-Qualifying auditor findings (Exceptions) reporting potential or confirmed audit impacting issues to Senior Certifications management while ensuring all RCA’s and corrective actions are documented.
• Prepare and present senior leadership and Certifications management level project charts and weekly status reporting via Confluence dashboard.
• Conduct Lessons Learned by collaborating with Certifications and service teams to build and implement program continuous improvements.
Required technical and professional expertise
• Project Management: Benefit from holding a PMP certification.
• Security and Compliance: Proficient in IBM Cloud security and compliance.
• Regulatory Controls: Well-versed in SOC2, NIST, and PCI standards.
• Communication Skills: Exceptional communicator with the ability to engage effectively with executives.
• Language Proficiency: Fluent in written and spoken English.
• Microsoft Tools Expertise: Highly skilled in PowerPoint, Excel, and Teams.
• Time Management: Efficiently managing time to meet deadlines and ensure timely project completion.
• Risk Management: Identifying, assessing, and mitigating risks to ensure project success.
• Stakeholder Management: Engaging with stakeholders to understand their needs and expectations, and effectively communicating project progress.
• Problem-Solving: Analyzing issues that arise during a project and finding effective solutions.
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