Introduction
As a Package Consultant at IBM, get ready to tackle numerous mission-critical company directives. Our team takes on the challenge of designing, developing and re-engineering highly complex application components and integrating software packages using various tools. You will use a mix of consultative skills, business knowledge, and technical expertise to effectively integrate packaged technology into our clients’ business environment and achieve business results.
Your Role and Responsibilities
As Package Specialist – SAP Global Trading Services (GTS), you are responsible to assist clients in the selection, implementation, and support the solutions. You will lead multiple sized projects as team member or lead to implement new functionalities and improve existing functionalities including articulating, analyzing requirements and translating them into effective solutions
What you will do:
Identify and resolve integration issues between SAP ERP, SAP GTS and non- SAP systems by working with Business Partners
Design and support experience with SAP GTS interfaces from data providers – denied parties, HTS content
Configuration experience in SAP ECC Sales & Distribution along with GTS table structures, data elements/fields, & table inter-dependencies
Gather and translate business requirements into detailed functional design specifications that include current and future state of business processes on assigned projects
Support enhancement requests and resolve reported incidents within defined service level agreements
Conduct working sessions with Subject Matter Experts to identify the required capabilities and impacts to configuration to support business requirements
Translate user’s requests into application system solutions
Analyze system user requirements to define and design system configuration, enhancements, and modifications while following design standards
Required Technical and Professional Expertise
Minimum 6+ years of SAP functional experience specializing in design and configuration of SAP GTS modules
Experience in gathering business requirements, providing conceptual and detailed designs to meet business needs
Ability to perform necessary SAP configurations, writing detail specifications for development of custom programs, testing, co-ordination of transports to production and post go live support
Proven expertise to create requirement specifications based on Architecture/Design/Detailing of Processes
Demonstrated experience to utilize query and reporting tools to provide flexible and timely information to system users and perform data analysis to ensure data integrity
Experience in performing project management functions on small to medium projects for the user groups including: coordinating, organizing, planning and scheduling, communicating, tracking accountability, ensuring documentation, monitoring and evaluating, problem solving and technical assistance
Preferred Technical and Professional Expertise
Proven work experience on SAP Hana is desired
Ability to participate in the creation and enforcement of IT software standards and procedures
Experience in maintaining accuracy of help desk database of reported incidents and problems and the knowledge-base of corrective actions
Ambitious individual who can work under their own direction towards agreed targets/goals.
About Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world’s economy. IBM Services partners with the world’s leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
Your Life @ IBMAre you craving to learn more? Prepared to solve some of the world’s most unique challenges? And ready to shape the future for millions of people? If so, then it’s time to join us, express your individuality, unleash your curiosity and discover new possibilities.
Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.
It’s time to define your career.
About IBMIBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location StatementWhen applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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