IBM Hiring for Site Reliability Engineer at Bangalore, India Full Time

Introduction

At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.

Your Role and Responsibilities

Site Reliability Engineering (SRE) professionals are engineers who specialize in reliability and resiliency with the right mix of knowledge and skills in software and systems, responsible to analyze business needs, problem determination, advise & design, build, test, deploy, changes and maintenance of a well-engineered information system and ecosystems.

Duties of SRE:

• Build, deploy, and manage solutions for company-wide infrastructure challenges.

• Ensure high availability for underlying platforms and infrastructure for application use.

• Provide engineering teams with tooling and guidance to monitor their service availability against pre-determined SLOs.

• Implement monitoring and alerting in our production environments.

• Identify, evaluate, and recommend opportunities for automation.

• Collaborate with other software engineers around patterns and practices for highly available, fault tolerant, and resilient applications.

As a compute Operations Site Reliability Engineer, you’ll perform the following tasks:

• Monitor provisioning tests and investigate/resolve any failures.

• Perform code stack updates on infrastructure systems (VIOS, firmware, PowerVC, HMC, Novalink, NIM servers) as well as cloud supporting systems (jump servers, sobox, network nodes, gateways).

• Upload/maintain stock images.

• Maintain User IDs(Add/delete) and passwords.

• Perform periodic LPMs, inactive migrations, or remote restarts of customer VMs to perform system maintenance, balance workloads, or free up resources.

• Monitor and provide details of Capacity utilized in each Data enter.

• Attend scheduled meetings planned by customer for cutover/maintenance windows.

• Verify capacity requirements in case of provisioning failure issues by customers.

• Work with customers to resolve any RSCT issues so that LPM activities can be performed without impacting customer workloads.

As a network Operations Site Reliability Engineer, you perform the following tasks:

• Raising support cases with network vendors to troubleshoot and resolve hardware/software issues.

• Maintain and firmware upgrades on Cisco ASR/ACI/Leaf switches and Juniper as per security compliance.

• Investigate and resolve port down/flap/bandwidth issues over ACI/ASR infrastructure, NNI links, and other parts of the network.

• Day to day follow-up’s on incidents and collaborating with other SREs squads if needed.

• Guide customer to create a DirectLink Connections, dedicated links, and configure Megaport VXC Connectivity from Cloud to the client environment.

• Configure, Troubleshoot and Resolve Colo inter connectivity using GRE over NNI link and from Cloud environment to other cloud and infrastructure.

• Configure and troubleshoot PUB-VLAN expansion, ACI/VSRX, and VPC expansion on ACI.

• Enable VPNaaS connectivity from Power Cloud to Customer servers.

• Attending scheduled meetings planned by customer for cut-over/maintenance windows.

• Coordinating with Architects, leads and Cloud support teams on new custom.

Required Technical and Professional Expertise

• 3 – 11 years of relevant industry experience.

• Good knowledge of Power server HW (Models, I/O Adapters etc).

• Good knowledge of Power VM, HMC, Power VC including installation/configuration and operating.

• Good knowledge and hands on experience configuring and troubleshooting network technologies including: Overall Cisco HW and SW, VLANs, Cisco ACI, Cisco IOS-XR, Cisco IOS-XE, Cisco ASRs, GRE, BGP, DirectLink, IPSEC VPN with Vyatta and vSRX, VPNaaS.

• Proven level Linux Skills with a strong background in troubleshooting.

• 2+ years overall experience in Operations, Production, Development, or Engineering experience.

• Cloud experience; IaaS and PaaS for on-prem and/or public clouds (IBM, AWS, or Azure).

• Fast learner of technology and willing to experiment to find the best solutions.

• Monitoring & Event Management of complex systems.

• Specific skills in one of the technical SRE Squads:

• Compute (Power Servers)

• Storage (FlashSystem 9000 products)

• Network (Enterprise class Cisco and SAN)

• Operations Lead (Cloud & Technology expertise)

Preferred Technical and Professional Expertise

• Expert Level Linux Skills with a strong background in troubleshooting.

• Power HA administration.

• Cisco certifications.

• 2-3 years of Cloud experience; IaaS and PaaS for on-prem and/or public clouds (IBM, AWS, or Azure)

• 5+ years overall experience in Operations, Production, Development, or Engineering experience.

About Business UnitIBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate – they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date. During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know at that stage. Please let us know if you are unable to be vaccinated due to medical or religious reasons. IBM will consider such requests on a case by case basis subject to submission of required proof by the candidate before a stipulated date.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementWhen applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.