IBM Hiring for Vmware Vdi Sr. Sme at Bengaluru, Karnataka, India Full Time

Job Description

Introduction
The infrastructure running industries likes transportation, energy, insurance, banking or healthcare is quickly changing as the world’s relationship with technology evolves. Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. Our Infrastructure Specialists are responsible for keeping up with these latest and greatest of these changes and using their expertise to deliver solutions that meet the needs of our customers and products.

Your Role and Responsibilities
As a VMware specialist, you will be responsible to provide technical support with high degree of Customer Happiness by meeting Service Level Agreements (SLA) and process compliance. You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters.

Responsibilities:

• Upgrade and Maintain VMWare ESX and GSX servers and virtual sessions
• Work on major severity and complex server issues
• Provide Backup and restore VMWare servers and virtual sessions
• Drive RCA preparation and meeting SLA for RCA submission along with planning and implementing fixes / patches
• Performance and capacity management on VMWare servers and complex health check-ups
• Perform in 24 x 7 environment in shift roaster and attend calls whenever assigned
• Identify and recommend improvements to existing processes
• Assume personal responsibility for resolving problems in most effective way possible within SLA reaching root cause and preventing problems
• Adhere to all the account specific technical as well as general process / procedures
• Ensure the Service Requests and all pre-requisite checks are followed diligently

Required Technical and Professional Expertise

• Minimum of 8+ years of experience in IT industry with VMware VCP certification
• Proficient in controlling administrator rights on VM Infrastructure, Use of VMware Converter Enterprise and overview
• Good working & troubleshooting skills of VMware Horizon View versions
• Validated knowledge & troubleshooting skills of VMware ESX & ESXi & vSphere versions and Troubleshooting user level issues
• Administration & troubleshooting skills on Windows Server 2008/2012/2016/2019
• Participation on Major/Severity incidents for resolution and perform root cause analysis (RCA) for the Major incidents.
• Excellent Knowledge on x86 Servers with one or more of the following hardware vendors: HP Chassis & Rack mount, Cisco UCS, etc.
• Experienced knowledge & troubleshooting skills on Storage Technologies: RAIDs, Fiber Channel and iSCSI with one of the following vendors: EMC, Netapp etc.

Preferred Technical and Professional Expertise

• Working knowledge on Powershell scripting & Ansible automations
• Preferred knowledge on LINUX server’s administration and services
• Mware Horizon VDI Certification
• ITIL Certification
• Willingness to work on rotational shifts and available at short notice
• Proven experience in ESX Server Installation and configuration of virtual switches, network connections and port groups configure Storage
• Expertise in Virtual Center Installation and configuration and Installation of its components Perform Level 3 Support Esx Operating system
• Demonstrable experience in Install / Upgrade Esx platform environment

About Business UnitThis position currently sits within Global Technology Services (GTS) Infrastructure Services (IS) or a shared services function supporting GTS.
As announced in October 2020, IBM intends that its managed infrastructure services business of the GTS organization will become an independent company named Kyndryl by the end of 2021, creating two distinct and powerful market-leading companies.
Together, we will advance the vital systems that power the digital economy. Serving over 4,600 technology-intensive, highly regulated customers, including over 75% of the Fortune 100, our people will design, run, and manage the most modern and reliable technology infrastructure that the world depends on today.
We will work flexibly and in partnership with our customers to amplify business outcomes while always pushing ourselves to improve and meet all opportunities. Come join our team of diverse, devoted, and empathetic technology experts who are at the center of discovering what’s next.
Please note: The final decision if this position will transition from IBM to Kyndryl is yet to be confirmed.

Your Life @ IBMWhat matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBMIBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.