Ignatiuz Software Hiring for Technical Account Manager at Indore Full Time

· Build strong customer relationships, especially with key customer stakeholders and sponsors, with an objective of providing exceptional customer experience.

· Provide business analysis and technical support for customers to support pre-sales and post-sales processes.

· Address all product and service-related queries on time, thereby managing customer expectations and leading to customer satisfaction.

· Provide end-user training and documentation to support end customers with software usage.

· Work with the development team to address customers’ feedback and help identify potential new features or products.

· Analyze customers’ needs and suggest upgrades or additional features to meet their requirements.

· Work closely with the sales team to win new business and increase sales.

· Establish best practices around customer support and retention.

· Identify new growth opportunities with key accounts.

Application Deadline: 23/11/2021

Job Type: Full-time

Salary: ₹20,000.00 – ₹50,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund
• Work from home

Schedule:

• Day shift

Experience:

• total work: 1 year (Required)

Work Remotely:

• Yes

Speak with the employer
+91 9893500198