IHS Markit Hiring for Sr Contract and Sales Operations Analyst-2 at Gurgaon, India Full Time

IHS MarkitSr. Contract Management Analyst

Job description

Position title

Sr. Contract Management Analyst (UK cover)

Location

India

Business Function

Finance

Reporting to

Saurabh Dhawan

Department

Contract Management

Department overview:

The Contract Management department is a centralised specialist function made up of a small but dynamic team. The team provides support to the business on end to end contract procedures, training and best practices, facilitating problem resolution, globally. They systematically and efficiently support the creation, execution, and analysis of the contract for the purpose of creating a reliable contract database and thereby maximizing financial and operational performance and minimizing risk.

Position summary

The Sr. Contract Management Analyst position will provide support to the business for day-to-day support requests, project support, managing & assigning daily operational tasks, expert knowledge on end to end contract procedures, ensuring procedure documentation is maintained, monitoring weekly and monthly MIS dashboards, training and best practices and facilitating problem resolution, globally.

Duties & accountabilities

• Support and query management: Handle daily cases and be a subject matter expert in resolving complex queries received from legal, sales, finance and operations teams, assisting colleagues at all levels, globally. On-the-job training will be provided, with increasingly more challenging and technical cases assigned to higher achievers.

• MIS reporting: Prepare weekly and monthly reports and dashboards including working with stakeholders to recommend and develop appropriate KPIs for the team. Monitor reporting and KPI’s and in collaboration with senior management proactively and creatively drive service improvements. Articulately present reports to senior management so as ensure the work of the team is visible and monitored.

• Process improvement: proactively identify areas for upgrade and improvement, recommending best practices and using good judgement and creativity. Work with senior management and stakeholders to devise, justify and deliver solutions to solve internal and or external business challenges and to optimise team operations.

• Workload and exception monitoring: proactively monitor the Contract Management dashboard to ensure data governance, rejected and pending contracts and other elements are correctly processed and flowing through the system as expected. Carry out updates to Salesforce or follow up with individuals as required.

• Project management: Assist with ad hoc projects (as a team member or subject matter expert lead) such as updating templates, data reconciliation projects, contract loading projects, documentation, and for higher achievers involvement in new policy, new process, new reporting implementations and acquisition onboarding projects

Business competencies

Education and experience

• Candidates are likely to have 2+ years of relevant experience in the financial services sector or in a large global corporate firm

• Candidates are likely to have experience as individual contributors in a team setting

• Knowledge of Salesforce.com and DocuSign would be a strong advantage, particularly Cases and Contract objects

• Proficient PC skills, especially in Microsoft Word and Excel

• University graduate or equivalent preferred

Commercial awareness

• Knowledge of contract management processes in particular, or invoicing or customer on boarding would be an advantage

• Some knowledge of standard contract terms, licensing and fee structures would be an advantage

Management requirements

• Candidates should be able to communicate clearly, including with senior stakeholders

• Candidates should have the confidence in their subject matter expertise to enable them to manage-up and persuade others

• Candidates must be organised, with very effective scheduling, prioritisation and time management skills

Personal competencies

Personal impact

• Proven ability to work effectively as an individual contributor in a team setting

• Strong problem solving skills with the confidence and experience to manage challenging queries

• Excellent attention to detail and a meticulous eye for identifying inconsistencies or inaccuracies in data entry or data outputs

• Flexibility and an attitude to achieve tight deadline

• Service orientated

Communication

• Must be a strong communicator both written and verbally, at all levels

• Good interpersonal skills and ability to manage professional relationships

Teamwork

• Ability to positively engage with and contribute to the wider global team

• Comfortable taking ownership for work

Company overview IHS Markit harnesses deep sources of information, analytics and expertise to forge solutions for the industries and markets that drive global economies. Our company partners with clients in business, finance and government to provide the unrivaled insights and perspectives that lead to well-informed, confident decisions. We call this The New Intelligence. IHS Markit serves more than 50,000 key customers in more than 140 countries, including 80 percent of the Fortune Global 500. We help decision makers apply higher-level thinking to daily tasks and strategic issues across a host of industries and disciplines including energy, finance, automotive, engineering, technology, maritime and trade, aerospace and defense, chemical etc.

Inclusion and diversity are critical to the success of IHS Markit, and we actively encourage applications from people of all backgrounds. We are committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected category. For more information on the many ways in which we enthusiastically support inclusion and diversity efforts for both candidates and employees, please access our Inclusion & Diversity Statement here.

We are proud to provide reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with IHS Markit and need special assistance or an accommodation to use our website or to apply for a position, please contact (Accessibility@ihsmarkit.com) or call +1 212 849 0399. Determination on requests for reasonable accommodation are considered on a case-by-case basis. This contact information (email and phone) is intended for application assistance and accommodation requests only. We are unable to accept resumes or provide information about application status through the phone number or email address above. Resumes are only accepted through the online application process, and only qualified candidates will receive consideration and follow-up.

IHS Markit maintains a substance-free workplace; employees may be asked to submit to a drug test (where permitted by law). In addition, as a federal contractor in the United States, the company participates in the E-Verify Program to confirm eligibility to work.

For information please click on the following links:

IHS Markit Business Code of Conduct (https://investor.ihsmarkit.com/static-files/86e1cd0a-429d-4398-9f95-c54d4c2fa1e0) Right to Work EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) EEO is the Law Supplement Pay Transparency (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Current Colleagues

If you are currently employed by IHS Markit, please apply internally via the Workday internal careers site.