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Private Jobs / Private Sector

Indigo Airlines Hiring for Executive-Customer Experience at Gurgaon Full Time

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Functional responsibilities

1. Respond to customer complaints and queries via email

2. Outcall customers to provide resolution.

3. Coordinate with other departments – especially Airport, call center, and finance to resolve customer complaints and queries and provide resolution to customers.

4. Responding to the high volume of customer queries and complaints

Behavioural competency

1. Eagerness to learn

2. Time management

3. Great team player

4. Customer centric approach

Technical Knowledge

1. Excellent English and Hindi language skills both verbal and written

2. Good typing skills

Minimum Eligibility

1. Graduate

2. Prior work experience in email process (Desired)

3. Prior experience in customer grievance handling (Desired)

Job Overview

  • Date Posted:
  • Location:
  • Job Title: Indigo Airlines Hiring for Executive-Customer Experience at Gurgaon
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