Position –
Officer/Executive – Customer Service/ Ramp/ Security – Delhi
Job Location – Delhi
Date of Interview – 4th Jan’2023
Registration Time – 8:00 AM to 9:00 AM (No candidates will be allowed after 9:00 AM for interview)
Interview Time – 10:00 AM to 7:00 PM
Interview Venue – Fortune Select Global, Global Arcade, M.G. Road, Gurgaon – 122 002, Haryana
Mandatory Documents required during interview. (Both Original & Photocopy)
1. CV
2. PAN Card
3. Adhaar Card ( with Address)
4. Passport ( with Address)
5. Educational Documents – 10th, 12th, Graduation Mark Sheet, Certificate, and all further qualification.
6. Experience Letter and Salary Details ( in case of experienced candidates)
Eligibility Criteria:
1. Educational Qualification: Graduates from a Recognized Board or University as determined by IndiGo. Result awaited and exam-pending candidates are not eligible.
2. If at any stage prior to or during the Employment of Candidate, it is found that the requisite qualification is not completed from a Recognized Board or University as determined by IndiGo, such candidate’s Offer for Employment or Employment is liable to be withdrawn or terminated.
3. Desired Skills: Good Communication Skills , Customer Service Aptitude, Open to work in rotational shifts, able to work under pressure.
4. Airport Operations Experience Preferred.
5. No Visible Tattoo marks/ body art
6. Interviewed Candidates can reapply after 6 months
Requirement:
A. Mandatory Requirements:
a) For Customer Service – Good Communication, Pleasing Personality
b) For Security – Adaptable to all weather conditions, Place of work can be either at the Terminal or Apron
c) For Ramp – Adaptable to all weather conditions, Place of work can be either at the Terminal or Apron
d) For Cargo – efficient handling of outbound (domestic / international cargo) from the station and handling of inbound cargo arriving at the station.
B. Preferable Requirement:
a) For Customer Service – Well versed in Customer Dealing
b) For Security – BASIC AVSEC, Screener, NCC Background
c) For Ramp – Load & Trim License, 12th Science Background
Job Description –
Security –
Screeners & Basic Avsec certification preferred
Primary Responsibility:
You will be responsible for implementation of security policy and procedures laid down by the Company.
Mission:
To secure
Focus:
Manage safe and secure operations in accordance with security program and applicable procedures.
Functional Responsibilities:
Customer Service –
Job purpose:
To carry out safe and secure on time operations in accordance with the ground operations manual and all applicable procedures.
Key responsibilities and accountabilities:
Assist customers through all procedures related to arrivals & departures in the following activities.
Reservations & ticketing:
Departures
Arrivals
Post flight departure
“Be aware of and comply with his / her safety responsibilities and accountabilities as laid down in the IndiGo SMS Manual, Chapter Safety Policy and Objectives.”
Ramp –
L&T & LO certification preferred
Be aware of and comply with his/her safety responsibilities and accountabilities as laid down in the IndiGo SMS Manual, Chapter Safety Policy and Objectives.
“Be aware of and comply with his/her safety responsibilities and accountabilities as laid down in Indigo SMS Manual, Chapter Safety Policies and Objectives”.
Please Note : IndiGo, one of India’s fastest growing airlines, is continuously in search of talent. However, please be cautioned that certain people claiming to represent IndiGo – by misusing the brand name “IndiGo”, and the names of our employees – are demanding money in exchange for Interviews or Jobs with IndiGo.
IndiGo does not charge any money for Interviews or recruitment. All communications related to Offer Letters will be sent from official Indigo email ids only. ( For example: name@goindigo.in )
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