Informatica Hiring for Sales Operations Administrator at Bengaluru, Karnataka Full Time

Full Job Description
This individual’s primary responsibility will be to gather all necessary order documentation per our Sales Order Acceptance Policy. The documentation will need to be reviewed for accuracy and submitted for order processing in a timely manner.

Essential Duties & Responsibilities

Accurately process customers’ subscription orders using the Salesforce CPQ system.
Ensure all relevant approvals are part of order documentation. This includes discount, special pricing, and payment term approvals.
Ensure all provisioning details have been secured.
Develop and maintain excellent rapport with internal customers.
May be assigned to special projects and initiatives, typically led by a senior sales operations team member for instance data management in SFDC.
Work cross-functionally with key operational departments such as Deal Strategy, Renewals, Finance, Shipping and IT to support critical business initiatives.
Assist to build and document processes in a dynamic environment.
Escalate any ongoing system issues through the appropriate channels so there are no delays leveraging our SFDC/CPQ tools.
Recommend process improvements and quality assurance procedures to reduce errors and increase efficiency of the order entry process.

Knowledge & Skills

English spoken and written to a very high standard. Additional European language a bonus.
Strong organizational skills, detail oriented
Familiarity with Salesforce is required
Familiarity with Quoting tools such as Apttus, CPQ etc. a plus
Excellent verbal and written communication skills, problem solving skills
Ability to work in a team environment
Willing to work extra hours, as needed, as the sales volumes increase during our month-end and quarter-end close cycles
Excellent time management skills and ability to work with minimal supervision
Self-motivated and willing to seek out opportunities for training and development

Education/Experience

BA/BS or equivalent educational background is preferred, not required.

Minimum 1-2 years of relevant sales operations experience is preferred.

Where data is poised for greatness

A career with Informatica gives you all the opportunities and benefits that can only come from working for the trusted industry leader. By joining our team, you’ll be able to solve real-life problems, make a difference, have a global impact, and join a supportive group of globally diverse teammates. We encourage you to be yourself, grow with us and help us create a world where data is poised for greatness.