Infosys BPM Looking For Walk-in for Team Leader-International Voice Process at Hyderabad on 11th or 13th or 15th June at Pune, Maharashtra, Full Time

Greetings from Infosys BPM Ltd.,

We are hiring Team Leaders for an International Voice Process.

Interested candidates can walk-in for an interview on 11th or 13th or 15th June at Hyderabad. Work location for this job role is in Pune.

Note: Please register your application using the below job link before attending the walk-in, mention the Candidate ID on top of your Resume.

https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-182095

Interview details:

Interview Time: 10 AM to 1:00 PM

Interview Date: 11th, 13th and 15th June 2024

Interview Venue: Near Wipro Circle, Infosys BPM Limited, Mantri Cosmos Building, Floor No. 10th, Financial District, Hyderabad, Telangana

Things to remember while entering the venue: Please wear masks & follow Covid protocols.

Documents to Carry:

• Carry a Copy of print out your updated resume.
• Carry any photo Identity proof (Aadhar Card / PAN Card/Driving License/Voters ID card/Passport).

Role Designation: Team lead

working Location: Hinjewadi, Pune

Education Qualification: Any full-time graduation / Post Graduation

Shifts: 24*7 rotational shifts

Experience required: 4 to 6 years.

Process: International Voice Process

We are looking for talents with 4 to 6 years of Team lead experience in international voice process. Talents should have graduation completion certificate (Degree) and mark sheets for onboarding.

Job Description:

• Excellent communication skills
• Basic Knowledge of Team lead KPI and KRA (Attrition, SLA, C-sat, Shrinkage)
• Must have exp. to handle team not less than 10 members
• Open to work in 24*7 and work from office environment
• Analytical problem solvers who will understand issues and to resolve customer issues.
• Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently.
• Being proactive and show the utmost respect for customer’s time.
• Good time management, ensuring all contacts with customers add value.
• Work from Office / No Hybrid or remote work can be provided

Pointers to note:

Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.

Original Government ID card is must for Security Clearance.

Regards,

Infosys BPM Talent Acquisition Team