InspectHOA Hiring for Order Processing Analyst at Remote Full Time

Job description

About US

InspectHOA is a US-based technology startup facilitating real estate transactions. The $36.2 trillion residential real estate space is undergoing a once-in-a-lifetime transformation, and we are excited to play our role. Our solutions connect Lenders, Title companies, and other real estate professionals with homeowners’ associations (HOAs) to speed up transactions so buyers can more quickly move into their dream homes.

We have already found a strong product-market fit and have secured a solid capital investment to scale our operations. We are looking for talented people who enjoy building impactful technology to join our team.

What will you do?

• Review and validate order and sales contract information sources (order forms, agreements, POs, approvals) for completeness and accuracy in accordance with processing SLAs and booking policies.

• Ensure accuracy of booked orders regarding order, sales contract, and sales account data in the CRM/Workflow systems.

• Facilitate provisioning of new accounts and or services and work with Operations to investigate and resolve any provisioning issues.

• Provide operational support to sales and other teams with regard to the order lifecycle.

• Collaborate with Sales and other internal teams (Finance, Legal, Operations) to resolve day-to-day issues, improve processes in order to exceed operational and performance goals.

• Ensure data maintenance and integrity by supporting ad hoc requests to reconcile and or update any order, sales contract, or sales account data discrepancies.

• Investigate, follow up, and provide creative solutions to resolve any errors or issues on orders with internal teams while balancing financial and legal compliances with customer needs, and implementing corrective actions.

We are looking for:

• Candidate should be comfortable working in US Shift

• Candidate with good English communication skills

• Good Interpersonal Skills and Proactive

• Candidate should have a Laptop and a good internet connection.

We offer:

At InspectHOA we are deeply committed to investing in our people, training, benefits, and overall culture.

• Competitive compensation with stock options

• Opportunity to be an early employee in a VC backed company

• Remote working/Flexible Timings

• Intellectually stimulating environment with colleagues in the US, India, and Bulgaria.

Job Types: Full-time, Regular / Permanent

Salary: ₹15,000.00 – ₹25,000.00 per month

Benefits:

• Paid sick time
• Work from home

Schedule:

• Night shift
• US shift

Supplemental pay types:

• Performance bonus

Application Question(s):

• Current CTC
• Expected CTC

Experience:

• total work: 3 years (Preferred)

Shift availability:

• Night Shift (Preferred)