InspectHOA Hiring for Order Processing Specialist at Mumbai Full Time

Job description

About Us

InspectHOA is a California-based property technology startup building next-generation technology for Homeowner Associations (HOAs). The real estate space is undergoing a once-in-a-lifetime transformation, and HOAs will not be left behind. There is a huge opportunity for improvement in efficiency and transparency. Today, our technology is used by some of the largest prop-tech companies in the space.
Our ultimate goal is to become the operating system that sits on top of all market players (buyers, owners, lenders, title companies, lawyers, investors, and more) that have to interact with HOAs.
We have spent the last 12-18 months developing our product and fine-tuning it to find a strong product-market fit. We have proven there is a significant demand for our services and have secured a solid capital investment from leading venture capitalists and angels from California.
Our team is fully remote and based in the US, EU, and India.

Company website: https://inspecthoa.com/

What will you do?

• Review and validate order and sales contract information sources (order forms, agreements, POs, approvals) for completeness and accuracy in accordance with processing SLAs and booking policies.
• Ensure accuracy of booked orders regarding the order, sales contract, and sales account data in the CRM/Workflow systems.
• Facilitate provisioning of new accounts and or services and work with Operations to investigate and resolve any provisioning issues.
• Provide operational support to sales and other teams with regard to the order lifecycle.
• Collaborate with Sales and other internal teams (Finance, Legal, Operations) to resolve day-to-day issues, improve processes in order to exceed operational and performance goals.
• Ensure data maintenance and integrity by supporting ad hoc requests to reconcile and or update any order, sales contract, or sales account data discrepancies.
• Investigate, follow up, and provide creative solutions to resolve any errors or issues on orders with internal teams while balancing financial and legal compliances with customer needs, and implementing corrective actions.

We are looking for:

• The candidate should have excellent English Communication.
• Available for working at US Shift
• Should be result-oriented.

We offer:
At InspectHOA we are deeply committed to investing in our people, training, benefits, and overall culture.

• Competitive compensation with stock options
• Opportunity to be an early employee in a VC backed company
• Remote working/Flexible Timings
• Intellectually stimulating environment with colleagues in the US, India, and Bulgaria

Experience required: 5 – 10 yrs

Benefits:

• Work from home

Schedule:

• US shift (6:30 PM – 3:30 AM)
• 6 days working

Job Types: Full-time, Regular / Permanent

Salary: ₹20,000.00 – ₹50,000.00 per month

Schedule:

• Day shift
• US shift

Application Question(s):

• Present/Past CTC* (Important to fill)
• Expected CTC* (Important to fill)
• Notice Period* (Important to fill)
• Are you comfortable working for 6 days?
• Do you have a laptop and a good internet connection?* (Important to fill)

Experience:

• total work: 5 years (Required)
• Order/Email Processing: 5 years (Required)

Shift availability:

• Night Shift (Required)

Work Remotely:

• Yes