Instant Host Technologies Hiring for Customer Care Executive at Chennai, Tamil Nadu Full Time

About Us: (www.brainmagic.info)

Instant Host Technologies (Brainmagic Infotech Pvt Ltd) is a software and Mobile Application Development Company Located In Velachery, chennai. We are in the industry from 2003 and we are pioneers in providing mobile and web application Services to Automobile Industries in India and Abroad. We also have an Registered office in Washington D,C, USA from 2016.

We are looking for an experienced Customer Care Executive who can handle customers queries and resolve them in a most diligent manner.

Job Description

• Customer care executives ensure that the company delivers the highest quality of service to their customers or clients by using their skills, expertise, and experience.

Job Responsibilities

• A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency.
• The only aim is to ensure customer satisfaction by fulfilling their requirements.
• Should be confident in troubleshooting any such emerging queries and maintaining high standards.
• Develops a strong relationship with their customers and generates trust with an open and interactive communication.
• Acquire and validate information and providing it to the customers with full efficiency.
• Document or maintain records of each and every interactions with the customers for future evaluation.
• Setting up customer accounts and provide relevant information to them.
• Follow the procedure, guidelines provided and implement it while troubleshooting queries.

Educational Qualification

A customer care job demands for any university degree/degree and good skills in communication.

Skills Required

• Should be excellent with their communication skills
• Should have the ability to interact with clients.
• Should also have strong presentation skills.
• Strong analytical skills and be able to manage time effectively.
• Should be able to multi-task.
• This job strong demands for good interpersonal and problem-solving skills.
• Should be able to adapt to interacting with any client and should have good listening skills to validate the data and troubleshoot.

Salary:

The salary will be from Rs.25,000 to Rs.30,000 PM and it may vary based on skills and experience of the candidate.

Job Type: Full-time

Salary: Up to ₹25,237.80 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance

Schedule:

• Day shift

Supplemental pay types:

• Commission pay
• Performance bonus
• Yearly bonus

COVID-19 considerations:
1.Only Vaccinated persons are allowed

2. Regular Sanitization

3. Social Distancing

Ability to commute/relocate:

• Velachery, Chennai – 600042, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• Hindi (Preferred)
• Tamil (Preferred)

Application Deadline: 22/10/2022
Expected Start Date: 24/10/2022