ob Overview
Perform day-to-day delivery and administration of learning and development programs according to established policies and procedures. Support the continuous improvement of the learning solutions function through assisting in the implementation of Learning and Development (L&D) programs in an assigned geography or business line. With direct guidance, provide expertise, support and advice to employees and management teams either locally, regionally, globally or by function. Serve on cross functional teams, share best practices.
Essential Functions
• Support the continuous development of the Learning Management System by managing expectations of the stakeholders and the availability of consultative resources, as necessary.
• Work with stakeholders to ensure the Learning Management System operates as designed.
• Coordinates training on the system and establish usage rights for administrative assistants, members of the HR team, managers and employees.
• Support the integration of all learning technologies.
• Coordinates the ongoing support for all learning technologies and related systems and processes including:
o Performance Management
o Content providers
o Hosting services
o Competency models
• Coordinates training to subject matter experts (SME) and Learning and Development staff on the Learning Content Management System products and ensure they have appropriate access.
• Assist in maintaining a process for instructional design of all courseware and ensure it is included in the Learning Management System.
• Assist in the upload of existing on-line courseware to the Learning Management System for the role-based trainers, as required.
• Assist in maintaining a process for courseware design that includes tracking and coordinating the efforts of SME, designers and technical experts as needed
• Make recommendations for the learning program and process improvements.
• Develop
• May serve on cross-functional teams, as required.
Qualifications
• Bachelor’s Degree Req
• 1 years of relevant experience in Learning and Development Req Or
• Equivalent combination of education, training and experience Req
• Knowledge of organizational development principles and methods
• Effective interpersonal, project management skills, organizational skills and leadership skills
• Good Presentation skills
• Good Listening and diagnostic skills
• Strong computer skills, including Microsoft Office applications, HRIS applications and Learning Management Systems
• Good problem-solving, judgment and decision-making skills
• Effective verbal and written communication skills
• Good attention to detail
• Ability to prioritize, organize and manage multiple projects.
• Ability to work well with various levels of internal staff and management, and external contacts
• Ability to establish and maintain effective working relationship with co-workers, managers and clients
At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com .
IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare – and human health – forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.
To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA, including our colleagues at Q² Solutions, contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us.
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