Jayshree Motors Pvt. Ltd. (Authorised FORD Passenger Vehicle Dealership) Hiring for Customer Relationship Executive at Jamshedpur, Jharkhand Full Time

To receive Guests calls in a friendly, courteous and professional manner at all times * Ensure all Guest and vehicle details are updated on the DMS * Ensure that there is sufficient work loaded each day, by booking appointments to fill up the available hours, using the scheduling system * Provide clear detail of the upcoming appointment * Provide a clear explanation of the Guest concerns * Document and follow up on any issues * Ability to manage Guest expectations * Advise Guests of the arrival time for their booking * Proactive when dealing with Guests and staff

Skills Required

• Enjoy working in a team and dealing with people * Ability to show genuine care and empathy * Positive and friendly attitude * Well organised * Outstanding ability to follow up on issues in a timely manner * High attention to detail * Problem solver * Strong interpersonal and communication skills * Brand ambassador * Computer literacy * Good listener

Job Type: Full-time

Salary: ₹10,000.00 – ₹14,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Internet reimbursement
• Paid time off

Schedule:

• Day shift

Supplemental Pay:

• Commission pay
• Performance bonus
• Yearly bonus

COVID-19 considerations:
To keep our employees safe we have installed facilities for thermal screening and sanitization. Wearing of masks is mandatory at the premises for safety of all employees and the customers.

Experience:

• total work: 2 years (Preferred)
• Customer service: 1 year (Preferred)

Work Remotely:

• No

Speak with the employer
+91 7004674720