JLL Hiring for Front Office Executive at Hyderabad, Telangana, India Full Time

Job Description

Work Dynamics
What this job involves:
Serving on the front lines of customer service
Are you a people person who can make daily interactions such a breeze?
In this role, you’ll be in charge of one of the busiest places in the office–the front desk. Constantly on the go, you’ll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression.
Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour.
You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception.
Being at the heart of the business
Maintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations.
Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, you’ll be expected to develop policies and procedures needed for all functions in the reception. As needed, you’ll also take part in managing conference rooms, events, flower arrangement coordination, and others.
Duties & responsibilities
Maintenance & Cleanliness of Reception.
Entertaining all the internal & external calls with friendly and courteous telephone answering service standards.
All internal and external calls to be answered within 3 rings.
All calls to be distributed to the appropriate persons, voicemail or department.
Message to the relevant user to be promptly passed.
Update Telephone list for the site on a regular basis and at least first week of every month.
Update Vendor list for the site to be maintained on a regular basis and at least first week of every month.
To greet and attend to all walk in visitors, customers, Clients & users with a courteous and inviting attitude.
Notify host of his / her visitor’s arrival
Update visitors register daily and send report at the end of shift.
Booking of Meeting Room, Conference room & Training Room as per the requirements.
Sound like you? To apply, you need to be:
A highly skilled professional
You should be a graduate in any discipline and have minimum two years experience in front desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If you’re familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job.
A client service champ
A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staff–regardless of their level–and their demands? An outstanding multitasking talent also provides a perfect complement to your skill set.
Experience in Front Desk and Back Office processes is required with strong Administration Skills.
Strong Customer Service focus
Excellent people skills and ability to interact with a wide range of client staff and demands
Knowledge of Occupational Safety requirements
Strong PC literacy and proven ability to manage daily activities using various systems.
Demonstrated experience with continuous improvement initiatives highly desirable
Demonstrated experience with client reporting and preparation of reports required
Any graduate with minimum experience of 2 years
What we can do for you:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
Apply today!