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Company Name: FIS Global
Job Description
Position Type :
Full time
Type Of Hire :
Experienced (relevant combo of work and education)
Education Desired :
Bachelor of Commerce/Business
Travel Percentage :
0%
Production Support – Java, SQL & Windows/Linux :: 2 to 5 Years :: 24/7 :: Pune (Aundh)
Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the team
At FIS we are looking for a Product Support Representative to join the FIS Enterprise Treasury Client Experience team. The successful candidate will provide treasury and payments support to our client base.
What you will be doing
The role will involve daily communication with staff from leading banks and corporates to which FIS provides financial software solutions. You will be providing real-time assistance for business-critical products, to trouble shoot or produce an in-depth analysis of reported problems. Strong analytical skills are required to resolve issues of a technical and functional nature.
What you bring:
Knowledge / Experience
Knowledge and understanding of financial operational and business processes.
Experience in a Client Services Treasury or Payments role supporting clients on financial applications
Experience working in Banking or Financial Institutions.
2+ years of Java, SQL & Windows/Linux Production Support experience
Skills
Excellent interpersonal and communication skills.
Good problem-solving skills and mindset
Good debugging skills
Flexible with rotating shifts covering 24×7
Basic Knowledge/experience working with Microsoft Windows Operating system and/or Linux
Basic knowledge with JBoss/WildFly/JAVA/SQL (Not Mandatory)
Basic knowledge about product support role
Ability to build, maintain strong client relationships.
Able to take the initiative and work independently or in a team.
What we offer you
A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
A broad range of professional education and personal development possibilities – FIS is your final career step!
A competitive salary and benefits
A variety of career development tools, resources and opportunities
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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