JPMorgan Chase Bank Hiring for Infrastructure Support Mainframe Scheduling at Hyderabad, Telangana, India Full Time

Job Description

Employer Description JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. When you work at JPMorgan Chase & Co., you’re also an integral part of one of the world’s biggest tech companies. In 14 technology hubs worldwide, our team of 40,000+ technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $9.5B+ annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. At JPMorgan Chase & Co. we value the unique skills of every employee, and we’re building a technology organization that thrives on diversity. We encourage professional growth and career development and offer competitive benefits and compensation. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs. Organization Description Our Global Technology Infrastructure group is a team rewarded with innovators who love technology as much as you do. We rely on smart, driven people like you to develop applications and manage enterprise infrastructure. Together, you’ll use a disciplined, innovative and a business focusedapproach to develop a wide variety of high-quality products and solutions. You’ll be part of a team specifically built to meet and exceed our evolving technology needs, as well as our technology controls agenda. You’ll work in a stable, resilient and secure operating environment where you-and the products you deliver-will thrive. Global MF Scheduler Responsibilities Overview The global scheduler’s primary responsibility is to maintain a stable and resilient operating environment for all production scheduling systems. The customer base is global across all lines of business and is mainly represented by application support and application development teams. Support is provided on a 7 X 24 X 365 schedule utilizing a follow the sun operating model. Strategic global locations include, Columbus Ohio, Jersey City New Jersey, Hyderabad India. Represents global scheduling and activities with various support of partner organizations. Effectively reports business critical global scheduling P- 1 issues for the last 24 hours to the Scheduling Management Team. Provide clear communications regarding evolving business critical and strategic initiatives defined by Scheduling Management. Effectively manages personal day to day workload for global scheduling. Very good working knowledge on CA7, Zeke and Control-M. Maintain strong relationships and communication with ECS Teams.to stay abreast of developments and/or changing needs in operational responsibilities. Maintain awareness and knowledge of developments and capabilities in monitoring initiatives/needs across global scheduling. Is available 24×7 when on call for technical escalation for issues impacting the Global scheduling. Provide input into reports as and when requested by management. Participate in RCAs associated with the Global scheduling environment. Participate in regular efficiency sessions to maintain a list of ideas for driving the Global scheduling team towards our goals and objectives. Contribute to developing a World Class organization, with highly skilled and empowered employees. Upwardly communicate the needs of the Global scheduling. Participate in zATE Recovery tests and Business Continuity concepts. Ensure all scheduling recovery documentation for expedient, safe, and appropriate response to disasters or outages affecting JPMC infrastructure is documented. Ensure that operational production processes are clearly documented, communicated, adhered to, and audit compliant. Responsible for making sure that controls are in place to maintain documentation and tracking of activities and responsibilities for Global scheduling. Monitor obsolescence and assist in maintaining current Global scheduling documentation within the JPMC document repository. Responsibilities

• • Communication
    • Capable of developing tactical solutions with little oversight. Characterized by strong, independent technical skill set, drawing out key information, articulation of engineering solutions/good ideas to other engineers and can frequently communicate with subsets of customer base and management team.

• • Decision Making
    • Routinely makes good decisions based upon mixture of seeking input from internal/external sources/customers, analyzing input and using sound technical judgment. Drives for quality and efficiency in resolution of technical issues. Applies daily learning to decision process.

• • Interpersonal Skills
    • Assists team in resolving technical issues, using solid engineering resolution techniques. Negotiates skillfully in difficult situations with both internal and external groups.

• • Strategic/Change Leadership
    • Contributes technically to environment of innovation and change. Aligns changes with the organization’s strategic direction and objectives and customer expectations. Recognizes the scope of problems and understands the impact of changes on others. Assists where required to overall global scheduling strategic direction.
    • Capable of dissecting complex technical scheduling situations and refocusing on the most business critical tasks. Capable of proactively providing information from external/internal sources to maneuver through roadblocks effectively. Characterized by contributions through a high degree of technical expertise/professional mastery in solving critical and complex problems or opportunities facing the team or group.

• • Program/Project Management
    • Understands customer needs and ensures and measures customer satisfaction. Ensures quality and quantity standards are met by developing and monitoring standards around technical implementations and meeting SLAs. Focuses on outcomes and achieves results. Ensures that programs and projects are designed to support and implement company goals and strategic technical objectives.
    • Capable of developing and contributing to technical intra-team and intra-department programs. Capable of developing new processes and improving current processes to be customer focused in line with global scheduling standards.

• • Technical Ability
    • Complete task level expertise and understanding of cross impacts for the team’s customer community. Understanding of multiple products in order to integrate them into business solutions.
    • CA-7 , Zeke, Control- M scheduling tools.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.