JPMorgan Chase Bank Hiring for Workforce Analytics Associate at Mumbai, Maharashtra, India Full Time

Job Description

Organization Description

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers, and employees up for success. Everything we do as a firm hinges on our ability to hire, empower and retain the best people. Human Resources plays an integral role in designing, implementing, and managing people strategies, using the latest in data analytics and technology to deliver industry-leading services. This includes Talent Acquisition, Training, Talent Development, Career Management, Diversity, Compensation & Benefits, Employee Relations, Technology, Finance and HR Service Delivery. Employer Description

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses, and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs. The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment. As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. These requirements may include sharing information in the firm’s vaccine record tool, vaccination or regular testing, mask wearing, social distancing and daily health checks. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests. Equal Opportunity Employer/Disability/Veterans

Corporate Human Resources plays an integral role in designing, implementing, and managing global initiatives across the firm. The functional areas within Corporate HR include global Recruiting, Training, Talent and Development, Performance Management, Diversity, Compensation, Benefits, Employee Relations, Technology, Finance, HR Service Delivery, and Chief Data Analytics Office (CDAO). CDAO is a centralized global function. In CDAO, we apply quantitative methods, technology, and research to people-related data across the firm. We have a vision to help make individuals, teams, and businesses at JPMC among the most engaged and productive in the world. Our mission is to create workforce insights that allow leaders to make evidence-based people decisions that help drive measurable business outcomes. Position Overview & Responsibilities

The Associate – WFA Reporting will be an Individual Contributor role based in Mumbai, India with exposure to stakeholders within Human Resources and across business teams. Primary responsibility will be delivering data and reporting solutions to internal customers according to established SLAs and project deadlines, the incumbent will also focus supporting larger HR CDAO goals on reporting strategy including continuous improvement and process efficiencies, automation and controls, partner with technology. The candidate will join a mature team of reporting analysts who drives some of the most impactful reporting and data analytics in HR. Candidate Profile

The ideal candidate has a strong and proven track record of delivering Adhoc and Standard reports to clients across geographies and businesses in a timely manner with zero errors, also exceeds client demands for workforce data related solutions through processes improvements, automation and operational excellence. The candidate will show strong analytics skills, be innovative and self-motivated. Key Responsibilities

This role will work in close partnership with both HR and non-HR clients to support the HR-related reporting needs of the firm in accordance with established data privacy standards. Specifically, the qualified candidate will:

• Demonstrate ability to translate business reporting requirements into meaningful, efficient, and sustainable reporting solutions
• Deliver Adhoc and Standard reports to clients across geographies and businesses in a seamless and timely manner with zero errors
• Thoroughly understand available tools and processes to appropriately redirect to existing products or efficiently deliver reporting and analysis to clients
• Actively contribute to the continuous review, development, and modification of self-service reporting products available on the WFA Portal
• Participate in scheduled testing of data/data elements because of integrations, fixes, or product upgrades
• Proactively manage data quality through auditing and analyzing report output
• Ability to work with large volumes of sensitive/confidential data
• Deliver training to end-users on obtaining access, new products/processes, and reporting tool functionality as and when required
• Assist with tracking and reporting of delivery metrics that represent the quantitative and qualitative productivity of the team

Qualifications/Requirements

• Education: Minimum Graduate in any stream
• 5+ years working in a reporting or similar role, ideally in Human Resources or related discipline
• Strong analytical, problem solving and research skills, ability to apply a range of analytical tools, gain and synthesize insights and develop solutions
• Advanced application skills with Business Intelligence tools (Business Objects) and MS Excel
• Hands on experience Tableau or QlikView or any other visualization tool will be an added advantage
• Basic understanding of ETL using SQL and associated tools, understanding of data flows and backend connections for visualization tools will be an added advantage
• Exposure to HR Processes procedure and Improvement related initiatives a plus
• Proficiency in development, documentation, and testing combined with aggressive triage/diagnosis and strong consulting skills

• Requires attention to detail, organizational and ability to multitask and meet multiple deadlines in a fast-paced environment with changing and competing initiatives
• Proven track record of exemplary customer service and quality product delivery
• Excellent verbal and written communication skills to interact with all levels of management across multiple businesses and geographies
• Strong self-development focus. Must have an enthusiasm to learn.
• Willingness to work in Flexible Shifts (EMEA hours)

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.