JPMorgan Chase Bank, N.A. Hiring for Business Resiliency -Associate at Bengaluru, Karnataka Full Time

The Testing Team provides guidance and governance in accordance with JPMC Firm-Wide Business Resiliency (FBR) Standards. The Testing Team partners with the business and the resiliency managers to ensure that effective and compliant resiliency plans are documented and tested so bank operations will continue with minimal impact during any disruptive events.

Business Resiliency Manager Responsibilities:
Support business to develop, implement and maintain efficient Business Resiliency (BR) Plans.

Coordinate business participation and completion of resiliency testing as required by firmwide BR standards and AWM procedures.

Oversight of business resiliency compliance. Ensure BR Plans and tests meet all required standards.

Identify and deliver on opportunities to strengthen resiliency and manage their remediation in partnership with the business and/or technology teams.

Promote Business Resiliency knowledge and the BR program by transparently sharing among the business resiliency community.

Provide firm-wide and, if applicable, AWM Business Resiliency tools training to BR Plan Managers / Owners.

Deliver BR reporting and provide support in audits or other control activities

Manage the business response to incidents, especially for India and Philippines region. Guide stakeholders and coordinate across multiple business and functions to ensure that all necessary incident management activities (including post mortem reports) are undertaken.

Other duties as assigned to support the AWM Business Resiliency Management projects and initiatives; attend resiliency meetings and participate in forums / working groups; support senior management meetings, specific region and or LOB meetings as required

Simulation and Testing Responsibilities:
Profile, prepare data from diverse sources to support our testing efforts

Actively engage with cross Lob teams to understand testing development details and assist in developing a testing dashboard

Assist in developing test plans, scripts, use cases, and related data

Review Test scripts and document results

Complete post-testing analysis of any defects to identify root causes

Assist in Developing end user participant testing guides

Participate in UAT ERMA testing

Other duties as assigned to support the Testing Team on projects and initiatives; attend meetings and participate in forums / working groups; support senior management meetings, specific region and or LOB meetings as required

Crisis Management/Governance/Training & Communication Responsibilities:

Candidate will be responsible for creating Senior Stakeholder presentations ( e.g., governance forums, Annual LOB/sub LOB business reviews, etc.,) drafting stakeholder communications, project management support of the AWM Business Resiliency Book of Work and supporting the triage and communication of Incidents when needed

Qualifications:
Demonstrated experience in the successful delivery of program/project initiatives

Clear and concise verbal and written communication skills

Proficient in English

Strong Microsoft Office Skills

Experience with application testing

Strong analytical, time management and problem solving skills

Professional industry certification is a plus, e.g. BCI/DRII.

Strong relationship and influencing skills including the ability to interface at all levels with business, operations and technology.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.