Full Job Description
About the Employer
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.4 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com .
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management solutions. Asset Management division provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through the firm’s global network of investment professionals, with around $2.7 trillion of assets under management. We are the investment manager of choice for institutions, financial intermediaries and individual investors worldwide. With more than two centuries of experience, a broad range of core and alternative strategies, and investment professionals operating in every major market worldwide, teams offer investment experience and insight that few firms can match.
JPMorgan is an equal opportunity employer and places high value on diversity and inclusion. We recognize that our people are our strength and diversity of thought and practices makes us more successful.
Position Summary
As an Executive Administrative Assistant, you will be responsible for performing an array of administrative functions requiring confidentiality, initiative and sound decision making for the executive, their team of managers, and other stakeholders. You will provide high-level administrative support by periodically providing research, preparing reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls and travel arrangements, and scheduling meetings. You may also train other administrative staff and provide administrative direction for the team of assistants within this business unit.
Additionally, the ability to interact with staff (at all levels) in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient, with a high level of professionalism is crucial to this role. You should demonstrate experience in developing relationships in a highly-matrixed organization, as well as experience in handling the administrative and executive support related tasks with minimal supervision. You will need to adapt procedures, processes and techniques to the completion of assignments and in line with the department’s activities and goals.
Key Responsibilities
Maintain complex and detailed calendars for multiple senior stakeholders
Screen incoming calls and determine the level of priority, while using caution in dispensing information
Seamlessly manage the coordination and logistics of both internal and external meetings
Arrange and coordinate complicated domestic and international travel
Organize all aspects for offsite conferences and external events, including catering and transportation
Process invoices and T&E expense claims for team members. Ensure all policies are followed and items are processed within provided guidelines. Act as a subject matter expert for policies and procedures
Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access
Maintain current organizational charts and Executive Bio’s
Handle regular activities without prompting, and advise in advance with issues or delays
Be a liaison point for the broader teams on administrative requirements especially with support functions like GTI, GRE, Central Control functions etc.
Have an ability to support the Business management team/s in consolidation/management of non-BAU, confidential data sets that will be critical for organization level decision making
Assist in editing spreadsheets and presentations, including printing and binding, for client meetings
Work cooperatively with the administrative assistant’s team, in positive partnership to support each other smoothly
Qualifications
Minimum of 6 years’ experience in an Executive Administrative Assistant role
Experience in calendar management
Adaptable team player
Good problem-solving ability
Strong working experience with Microsoft Word, Excel and PowerPoint, including table creation, mail merges and basic formatting
Knowledge of general office procedures (e.g., filing, correspondence, scheduling, expenses, calendar)
Effective interpersonal skills
Excellent telephone etiquette
Superior oral and written communication skills
Tact and good judgment in confidential situations and proven experience interacting with senior management
Ability to adapt procedures, processes and techniques to the completion of assignments
Complete knowledge of internal network filing system
Blackberry knowledge
College degree is a plus
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
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