JPMorgan Chase & Co. Looking For Business Analyst at Bengaluru, Karnataka, Full Time

Corrections and Remediation Analytics

Job Summary

The Corrections and Remediation Team manages the process to triage, fix, correct, and eliminate customer impact caused by a business process or operational issues. Playing a critical role within Corrections and Remediation, the Analytics Team is responsible for identifying the impacted customers, calculating financial harm, and supporting the execution of appropriate account adjustments or notifications based on various correction strategies.

This centralized analytics model provides increased career mobility, stronger controls and more opportunities to allow analysts to work across multiple lines of business and acquire knowledge on a variety of financial products. In order to excel, the individual needs to be highly motivated, highly analytical, extremely detail oriented, and an exceptional problem solver who takes pride in being part of an organization that owns customer issues from beginning to end and delivers a great customer experience.

Job Responsibilities

• Using SAS & SQL skills, query databases and research to identify correction population, financials and create execution files using accounts, customer, and transaction level data.
• Ensure analytics steps are accurate through attention to detail and supporting the independent validation team with understanding case requirements and code.
• Use SAS macros or another tool to automate analytics steps which are repetitive between cases.
• Continuously develop skills and upskill to languages like Python etc. and deepen data knowledge to support closure of projects, ensure correct data is being supplied to stakeholders, deliver analytical requirements per the “requirements documents” and provide best-in-class analytics.
• Collaborate with key stakeholders like Project Managers, Business Analysts etc. across the firm to understand the context of cases including the issue and then use analytic techniques to carry out requirements (which requires translating high-level requirements into steps) and drive Analytics and Insights.

Required Qualifications, Skills And Capabilities

• Prior experience with SAS and/ or another programming language, e.g. Python, R, SQL, Java is a must
• Data Wrangling: Able to query data from multiple sources with considerations for null values or required manipulations/aggregation
• Data Mining: Identify insights and anomalies within data
• Logical reasoning – translating plain English requirements into codes and driving analytical insights out of it Proactive self-starter with the ability to deliver value-added support to business partners in a dependable, timely and accurate manner.
• Strong verbal and written communication skills with the ability to synthesize data and information into executive summaries, briefs and/or reports.
• Must be detail and quality assurance oriented with willingness to ask questions to gain full understanding of products or processes and escalate issues in a timely manner
• 3/4 plus years of related experience, Bachelor’s Degree in Math, Statistics, Software Engineering, Computer Science, Engineering, or similar field

Preferred Qualifications, Skills And Capabilities

• Proficiency with standard MS Office tools (Excel, Word, PowerPoint, etc.), JPMC Product or Database knowledge and experience preferred.
• Flexible individual who can easily and efficiently transition across topics and disciplines.
• Demonstrates personal dedication and strong work ethic, sets high standards for self with a strong willingness to learn and take feedback
• Understanding of data infrastructure in a financial services organization will be a plus

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.