CIB Payments Global Client Support – Client Service Analyst
Key Objective Of The Job
Global Client Support (GCS) services clients and acts as a liaison with internal operational groups to ensure client transactional inquiries are serviced timely and seamlessly. The team is comprised of client-centric analysts who have received specialized training with expertise in core cash product offerings to support client inquiries. Artificial Intelligence is leveraged to expedite transactional inquiries and obtain resolution to common questions allowing the team to focus their efforts on more complex issues. GCS and CSAMs partner closely to deliver best in class experience leveraging CSAM expertise and client knowledge. GCS support of client inquiries for resolution will be in line with CSAM-like experience.
Job Responsibilities
Required Qualification, Skills And Capabilities
ABOUT US
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About The Team
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
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