JPMorgan Chase & Co. Looking For Vice President – Card Marketing Analytics at Bengaluru, Karnataka, Full Time

As a Vice President – Card Marketing Analytics in our Partner Analytics team, you will play a pivotal leadership role, supporting strategic priorities of 2-3 cobrand credit card portfolios with analytical insights. You will lead a team of analysts, delivering innovative and industry-leading analytics. Your role will also involve providing thought leadership on strategic initiatives to promote growth, engagement, and enhanced customer experiences. You will leverage your expertise on all facets of the portfolio and use credit card and partner industry trends to identify competitive advantages.

Job Responsibilities

• Organizes their team to ensure each portfolio has an appropriate level of dedicated support for their priorities
• Perform deep dive analytics to understand impact of different marketing tactics on performance & develop recommendations and strategies to maximizing business growth and financial profitability
• Interact regularly with the marketing team, both internal and external, to understand goals, priorities & play the role of an effective partner to devise strategies with customer focused analysis to realize growth opportunities
• Be an expert on all facets of the portfolio and utilize both credit card and partner industry trends to identify areas to gain competitive advantage
• Leverage segmentation techniques to develop strategies that can be leveraged across the portfolio to improve profitability/ROI
• Identifies opportunity for synergies between stakeholders, peers and share insights. Self-directed Leader who doesn’t just take orders, but partners with to gain consensus on a robust data and analytic road map.
• Strong influencing and communication skills to executive audiences. Can actively manage multiple senior stakeholders from different portfolios simultaneously and competing agendas
• Impact-oriented – “owns” delivery of impact for the business – not just delivery of insight – and actively influences peers to achieve it
• Builds a broad and deep network of peers within the business and outside of analytics. Ability to communicate complicated ideas simply – to a variety of audience types, including senior leadership
• Critical thinker who can evaluate and improve skill level of a team. Proven Manager, capable of overseeing diverse teams
• Dedicated coach and mentor who continually upgrades their team’s skills and promotes mobility within their team and across CCB. Actively engages with external data science community to attract new talent and promote our employer brand

Required Qualifications, Skills And Capabilities

• Bachelor’s degree in a business, finance, economics, engineering, mathematics, or related quantitative field
• 10+ years of related experience within marketing, finance or risk analysis; experience evaluating complex business problems, data analysis and devising recommendations
• Experience in financial services, retail, digital or consulting
• Proficiency writing code to query data using SAS and/or SQL, working knowledge of database environments to perform data analysis in Oracle and/or Unix and/or Teradata environment
• Process- and controls-oriented leader, maintains a strong system of internal governance and controls
• Superb leadership skills at managing teams; outstanding and engaging people leader who has demonstrated the ability to lead, coach and develop employees within a large organization

Preferred Qualifications, Skills And Capabilities

• Skills in other languages such as R, Python, etc. is not a must but desired & knowledge of tools like Tableau, Alteryx will be preferred
• Excellent ability to influence and partner across a large organization and drive change
• Strong presence and speaking skills, with the ability to influence and motivate senior executives
• Demonstrated proficiency with Microsoft Office (Excel, PowerPoint)
• Understanding of the key drivers within the credit card P&L is preferred

ABOUT US

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.