JPMorganChase Looking For Client Service Specialist at Mumbai, Maharashtra, Full Time

Job responsibilities

• Communicate with customers in a metrics-driven environment
• Navigate multiple technologies while staying engaged our customers
• Demonstrate resiliency, and extreme adaptability in a fast-paced environment
• Demonstrate strong customer focus with the ability to have detailed conversations with our customers
• Manage and document customer account activities thoroughly and concisely
• Approach problems logically and with good judgment to ensure the appropriate customer outcome
• Think critically and exercise independent judgement and in team environment

Required Qualification, Skills And Capabilities

• Must have minimum High School diploma/GED required
• Must be willing to work in an environment that requires 100% phone-based customer interaction
• Above 1+ year of customer interaction or customer support experience strongly preferred, either by phone or face-to-face
• Proficiency with basic computer functions including mouse and keyboard usage, launching applications, conducting searches on the Internet, and maneuvering in a Windows-based environment strongly preferred

ABOUT US

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.