Job Description
1. JOB DETAILS:
Position Title: District Manager
Reports to: Area Manager/Zonal Manager/Senior Manager/DGM
Department: Operations Support
Division: North
Job Code:
Prepared / Revised on: 1st April 2017
2. JOB PURPOSE:
Responsible to support Restaurant Managers for smooth and uninterrupted running of Restaurants. Overall
operation of Restaurants/respective area as per the laid guidelines / SOP, conducting various audits (as prescribed
from time to time) & driving sales and profitability as per the budgets.
3. JOB DIMENSIONS:
Financial Data &
Number of Staff Supervised: 150 Operating Budget /
Revenues
Direct Reports: 1.5 Crores
5-6 Restaurant ManagersTotal: 150 Employees
4. KEY ACCOUNTABILITIES:
Description Performance Indicators
Handle multiple Restaurants and ensuring smooth and uninterrupted
function of Restaurants. .Working towards achieving ambition 2014 .
Planning and carryout LSM plans. .
Conducting staff meeting at periodic intervals and ensure motivation
of the team. Keeping Fun at work culture alive. . Lower attrition rateMaintaining various MIS reports, analyse and identifying areas of
opportunity . OER, C S Audit, FIDALiaison with Govt officials / environmental bodies( if required) for
legal permissions/licences . Reqd Restaurant Licences in placeResponsible for making & implementing promotional strategies to
increase sales volume & achieve maximum customer satisfaction . Sale growthQuality compliance and working for quality improvement in
consultation with Quality Dept . Ingredient evaluation
. OER product quality
Developing and implementing procedures, control systems for
maintaining hygiene and quality standards. OER Product quality
OER Ensure profitability of operations and supervise all aspects of product
management, monitoring food production to ensure compliance with
quality & hygiene standards. . Profit & Loss statement Ensuring high quality services, resulting in customer delight and
optimum resource utilization. . KKM
. CSI scoreEnsuring maximum customer satisfaction by closely interacting with
in-house and potential guests to understand their requirements and
customizing the product and services accordingly.
People Management, continuous Training of employees. . Training MIS
Guiding, mentoring team members to ensure efficiency in operations
& meeting of individual & group targets . MTD Training audit Imparting appropriate training on Food preparation, Service
Excellence to restaurant and support service staff. . Friday Training Day5. COMMUNICATIONS & WORKING RELATIONSHIPS:
Internal:
. All Departments (IT, Maintenance, Marketing, HR, Corporate Affairs, Training, Project, Corporate Sale, MIS,
Payroll, Accounts, Supply Chain, Quality Control, Six Sigma)
External:
. External customer
. Telecom service provider
. Serco Call Centre
. Finance Support providers e.g. IDBI, Sodexo, Accor, CMS
. All Vendors
. Govt official
6. QUALIFICATIONS, EXPERIENCE, & SKILLS:
. Qualification BSc Hotel Management/BHM/Diploma Hotel Management (3 Years)/Any Graduate/MBA/PGDBA
. Experience 5-10 years experience in the QSR/Food Retail/Hospitality industry at managerial level.
. Age Group: 28-34 years
. Incumbents with positive attitude & excellent communication skills
. Candidates passionate to build a career in Domino’s Pizza and should be willing to relocate as per business
requirements.
. Profit & Loss Management, Team Management, Business Development & Multiple Restaurants handling are
essential for an ideal candidate.
Education
UG:BHM in Any Specialization,Diploma in Hotel Management
Jubilant Foodworks Limited
Contact Company:Jubilant Foodworks Limited
Address:Domino’s Pizza India, Shop No. AF1-3, AF46-47,, First Floor, Aditya City Center Mall, Plot No. C/G, Indirapuram, Ghaziabad – UP, GHAZIABAD, Uttar Pradesh, India
Salary:
7,00,000 – 9,50,000 P.A.
Industry:
Hotels & Restaurants
Functional Area:
Customer Success, Service & Operations
Role Category:
Operations
Role:
Operations Manager
Employment Type:
Full Time, Permanent
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