Juniper Networks Hiring for 82013R-Contracts Administrator 3 at Bengaluru, Karnataka Full Time

Full Job Description
ob duties include:
Manage a team of 5+ employees.

Own the performance management of direct reportees, including setting up the team member’s objectives/goals and evaluating performance.

Ensure seamless service delivery as per Service level agreements.

Lead operational reviews and calls with local, regional and Worldwide management.

Interact with Stakeholders/Business Process Owners/Global Process Owners on various business/process (including reporting) requirements.

Assist stakeholders with quarter end agreement setup requirements. Analyze and review various reports for accuracy and consistency.

Ensure complete documentation of all processes.

Technical competencies required

Seven plus years of experience in Operations, preferably Customer Service in a reputed Organisation. Experience with international publicly traded company is a plus;

Atleast 3 years of team management. Experience of managing a team of 5+

Should be assertive and a self-starter.

Post Graduate in any discipline is preferred

Good understanding of business processes, internal controls, and systems knowledge (SAP, & SFDC). Must be proficient in MS Excel and have a willingness to build on existing skills and learn new applications;

Able to work in a fast paced environment and comply with tight deadlines.

Excellent written and oral communication skills.

Successful record of communicating with internal and external customers

Strong problem identification/analysis and solving skills

Demonstrated process improvements

Characteristics:
Excellent organizational skills

Ability to consistently meet deadlines

Shows initiative in decision making

Dependable

Ability to set priorities

Attention to detail

Goal oriented

Ability to multi-task in a fast paced environment