Jyote Motors(Balasore) Pvt.Ltd Hiring for Service Customer Care Manager at Balasore, Orissa Full Time

#CCM is Responsible for Customer Care at Workshop.

# CCM is Responsible for Implementation of Customer Care activities such as Post-Service Follow-Up,Complaints Tracking & updation of Complaints etc.

#Ensure effective PSF is done by CCEs to achieve Contact percentage (%).

#Ensure Feedback from Customers through Cards & Action on dissatisfied Customers .

#Complaints Tracking & Pending Complaints Reports .

# Complaints Resolution Compliance as per System .

#Organizing Customer meets .

#Ensuring Customer Feedback during checkup Camps .

Preferred Industries

Automotive Industry
Automobile
Auto/Spares

Education Qualification
Diploma in Engineering; Bachelor of Engineering; Diploma in Engineering in Mechanical

General Experience
2 years and above as CCM in a automotive Dealership .

Job Types: Full-time, Regular / Permanent

Salary: ₹10,000.00 – ₹16,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Internet reimbursement
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Commission pay
• Yearly bonus

Ability to commute/relocate:

• Remuna, Baleshwar – 756001, Odisha: Reliably commute or planning to relocate before starting work (Required)

Education:

• Diploma (Preferred)

Experience:

• total work: 2 years (Preferred)

Speak with the employer
+91 9583000813
Application Deadline: 07/08/2022
Expected Start Date: 05/08/2022