KALPAKA POWER CONTROL Hiring for Customer Service Manager at Mumbai Full Time

As a Customer Service Manager, your most important role is leading and motivating a team of staff to ensure they’re giving the best customer service possible. You’ll also be expected to know your company’s products and policies inside out and be able to communicate it to other members of staff.

As a service manager, you will oversee all services to ensure that business needs are being met. You are responsible for the overall accountability of a company’s business requirements. You will supervise customer service Associate’s as well as being able to provide assistance to customers.

Requirements

• Proven working experience as a Customer Service Manager, Retail Manager or Assistant Manager
• Experience in providing customer service support
• Excellent knowledge of management methods and techniques
• Proficiency in English
• Working knowledge of customer service software, databases and tools
• Awareness of industry’s latest technology trends and applications
• Ability to think strategically and to lead
• Strong client-facing and communication skills
• Advanced troubleshooting and multi-tasking skills
• Customer service orientation

Application Deadline: 25/9/2021

Job Types: Full-time, Contract, Walk-In

Salary: ₹20,000.00 – ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid sick time

Schedule:

• Fixed shift

Supplemental Pay:

• Performance bonus

COVID-19 considerations:
NA

Education:

• Bachelor’s (Preferred)

Experience:

• OneSite: 2 years (Preferred)

Work Remotely:

• No

Speak with the employer
+91 8850193072