***Experience into Hospitals and Hotel industries are preferred***
· Attend phone calls and assist patients with their admin related queries and scheduling
· Forwarding Phone calls between departments
· Confirm patient’s appointments one day before the scheduled appointment before 5.30 PM
· Inspect rooms before seating the patients and arrange it if needed
· Getting patient registered and handing paperwork to practitioner after seating the patient
· Arranging tea, coffee, food, birthday cakes, office party etc for patients/staff as per necessity with help of office boy
· Booking cabs for patients
· Patients counselling where local language is required
· Keep checking WhatsApp messages on official phone every 15 minutes and respond immediately to help with proper and timely communication
2. Patients related paperwork:
· Pull out patients charts before 6.30 PM from folders according to the next day schedule
· Verify and scan patient’s chart after paperwork is handed by practitioner
· Ordering of components/devices to C Fab and External vendors
· Send scanned copy of work order form to C-Fab before end of the day
· Send xerox copy of work orders along with Casts to C-Fab before end of the day
· Quotations for patients
· Outstation visits paperwork – all practitioners
· Filling of all completed charts before end of the day
· Maintaining customer feedback form
3. Receipts and Payments:
· Billing for patients (Invoice and receipts)
· Collection of money/ cheque/ CARD/Paytm transaction from patients
· Filling Invoices and expenses bills
· Cash and Cheque deposit to KARE bank account
· Payment for local purchases
· Payment for travelling expenses
· Payment for Electricity bills, water bill, monthly newspaper bills etc
4. Data entry and Reporting:
· Update and email Master database & Daily sales report before 6.30PM on a daily basis
· Update courier work flow sheet on daily basis and email before 6.30 PM every Saturday
· Update prosthetic list on daily basis and email before 6.30 PM every Saturday
· Update and email WIP, Performance and MSR report before 3 PM every Saturday
· Update leave record and send it with attendance sheet before 3 PM every Saturday
· Update stock sheet-components/pre fab and material before 6.30 PM every Saturday
· Update stock sheet of printings, stationary, pantry and clinical supplies and email on 1st of every month
· Update list of patients scheduled for next week fitting and email before 6.30 PM every Saturday
Note: all the above reports need to be sent to Branch manager, CEO and Finance department as per given time frames
5. Logistics and Office maintenance:
· Courier bookings (local & International)
· Tracking patient’s orders & couriers and update the records to concerned persons on a daily basis
· Courier receiving, opening and forwarding to concerned people after matching the shipment with the packing list/challan
· Make sure that all electrical outputs are switched off, windows & shades are closed and garbage is thrown out before leaving office.
· Manage office boy – as per things to do list
Job Type: Full-time
Salary: ₹20,000.00 – ₹30,000.00 per month
Benefits:
Schedule:
Supplemental pay types:
Ability to commute/relocate:
Education:
Speak with the employer
+91 09606706385
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