Kare prosthetics and orthotics Hiring for Office Administrator/Manager at Bengaluru, Karnataka Full Time

***Experience into Hospitals and Hotel industries are preferred***

• 1. Customer Care:

· Attend phone calls and assist patients with their admin related queries and scheduling

· Forwarding Phone calls between departments

· Confirm patient’s appointments one day before the scheduled appointment before 5.30 PM

· Inspect rooms before seating the patients and arrange it if needed

· Getting patient registered and handing paperwork to practitioner after seating the patient

· Arranging tea, coffee, food, birthday cakes, office party etc for patients/staff as per necessity with help of office boy

· Booking cabs for patients

· Patients counselling where local language is required

· Keep checking WhatsApp messages on official phone every 15 minutes and respond immediately to help with proper and timely communication

2. Patients related paperwork:

· Pull out patients charts before 6.30 PM from folders according to the next day schedule

· Verify and scan patient’s chart after paperwork is handed by practitioner

· Ordering of components/devices to C Fab and External vendors

· Send scanned copy of work order form to C-Fab before end of the day

· Send xerox copy of work orders along with Casts to C-Fab before end of the day

· Quotations for patients

· Outstation visits paperwork – all practitioners

· Filling of all completed charts before end of the day

· Maintaining customer feedback form

3. Receipts and Payments:

· Billing for patients (Invoice and receipts)

· Collection of money/ cheque/ CARD/Paytm transaction from patients

· Filling Invoices and expenses bills

· Cash and Cheque deposit to KARE bank account

· Payment for local purchases

· Payment for travelling expenses

· Payment for Electricity bills, water bill, monthly newspaper bills etc

4. Data entry and Reporting:

· Update and email Master database & Daily sales report before 6.30PM on a daily basis

· Update courier work flow sheet on daily basis and email before 6.30 PM every Saturday

· Update prosthetic list on daily basis and email before 6.30 PM every Saturday

· Update and email WIP, Performance and MSR report before 3 PM every Saturday

· Update leave record and send it with attendance sheet before 3 PM every Saturday

· Update stock sheet-components/pre fab and material before 6.30 PM every Saturday

· Update stock sheet of printings, stationary, pantry and clinical supplies and email on 1st of every month

· Update list of patients scheduled for next week fitting and email before 6.30 PM every Saturday

Note: all the above reports need to be sent to Branch manager, CEO and Finance department as per given time frames

5. Logistics and Office maintenance:

· Courier bookings (local & International)

· Tracking patient’s orders & couriers and update the records to concerned persons on a daily basis

· Courier receiving, opening and forwarding to concerned people after matching the shipment with the packing list/challan

· Make sure that all electrical outputs are switched off, windows & shades are closed and garbage is thrown out before leaving office.

· Manage office boy – as per things to do list

Job Type: Full-time

Salary: ₹20,000.00 – ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift

Supplemental pay types:

• Yearly bonus

Ability to commute/relocate:

• Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Preferred)

Speak with the employer
+91 09606706385