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Private Jobs / Private Sector
Kashton Technologies Hiring for Customer Service Assistant at Pune Full Time
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- Handling all incoming customer queries and questions
- Providing the appropriate service and information or referring clients to another department
- Referring problematic issues that they cannot solve to management
- Resolving customer complaints and issuing refunds as needed
- Maintaining an accurate Customer Relationship Management (CRM) database by entering and updating client information
- Providing quotations and checking product availability
- Handling payment transactions
- Adhering to a company’s policies and procedures at all times when assisting customers
Job Types: Full-time, Part-time, Regular / Permanent, Fresher
Salary: ₹18,000.00 – ₹26,000.00 per month
Benefits:
- Flexible schedule
Schedule:
- Day shift
- Flexible shift
- Monday to Friday
- Morning shift
- Weekend availability
Supplemental pay types:
- Joining bonus
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Language:
- English (Preferred)
- Hindi (Preferred)