Kezan Consulting- A Unit of Kezan India Private Limited Hiring for Store Incharge at Ahmedabad, Gujarat, India Full Time

Comes in shifts and is accountable for overall store/LMD operations.

Specific Activities To Be Done

• Metric
• Responsible for store metrics: OTD, Write off, complaints, attrition
• Monitoring
• Monitor & analyze key reports & take appropriate action that will help achieve metrics like OTD, Write-Off, DER, customer complaint
• Ensure timely GRN, PRN, Cycle count, FEFO expiry process is followed
• P&L Management
• Recruitment, Training & Logistics
• Co-ordinate with zonal HR to provide optimal staffing.
• Co-ordinate with training team to ensure new hire training calendar is up to date
• Attrition and Absenteeism Management
• Onboarding/Warning letters, Rostering
• People Related
• Ensure rosters are created & people are following it
• Counsel, coach
• Reward & recognition programs conducted
• Timely warnings are given to defaulters
• Process Adherence
• Ensure all process should be follow end to end
• Monitoring live dashboard and resolve any bottle necks in operations.
• Drive & review process compliance in store
• Competencies:
• Professional Knowledge:
• Knowledge in Warehouse & LMD operations

Skills

• People Management
• Good communication and verbal skills
• Strong Leadership and team management abilities
• Management proficiencies
• Personal Attributes
• Customer Focus (Internal/External customers)
• Timeliness
• Enthusiasm & Initiative
• Bias for Action & Speed

Profile

• Education: Graduate (12th Std+3yrs)
• Years of Experience: Minimum 4 -5 Years

Skills: fmcg retail operation,lmd operation,warehousemanagement