Kia motors vst central Hiring for Service Advisor at Chennai, Tamil Nadu Full Time

Extending courteous reception to customers
Establish the complaints in the vehicle after a road test

Provide reasonable time and cost estimate for repairs

Job allocation to supervisors and monitoring of workflow

Regular update to customers on the status of job

Explain the final repair jobs carried out with details of parts repaired or replaced during the activity

Explain the cost of repairs to clarify the chargeable and free of cost jobs carried out

Ensure vehicle is delivered to the satisfaction of the customer

Collect post service feedback and carry out any corrective measures if Required

Advance service booking based on existing workshop load and available Resources

Educate the customer on do’s & don’ts, general maintenance practices and regular service schedule for the vehicle

Inform the customer on the ‘value added services’ available through the workshop

Job Types: Full-time, Regular / Permanent

Salary: From ₹15,000.00 per month

Schedule:

• Day shift
• Morning shift

Supplemental Pay:

• Overtime pay
• Shift allowance

Ability to commute/relocate:

• Saligramam, Chennai – 600093, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• total work: 1 year (Preferred)