HB Cash Deposit
HB Vendor Cash Withdrawal
Vault Custodian
Maintain Retained Cards /Deliverables Register
HB Discrepancy and Short Notes
Reports Spooling
Demand Draft Making
HB Cash Delivery
Maintain Cash Vouchers
Maintain CTR Register
Secured Stationery and Unsecured Stationery Indent
HB Customers disputes and showing CCTV Footages
Cash Offloads to CC
Branch Bulk Cash Receiving
Maintain Bulk Cash Vault Register
Maintain HB and Bulk Cash Excels
Cash Voucher despatch to RMU every Fortnightly and record Maintenance
Counterfeit Notes Management and Intimation to branches.
Cash Sorting Management
Cash Delivery Cheques Verification.
Co-ordination with FMG for Cash Point Premises upkeep / Assets Management
ATM Activities
Receiving & checking of CBR
Receiving of retained cards& cash/ cheque envelopes
Vouchers up dation (entries of replenishment)
CBR sheets retrieval from RMU
MIS of CBR
Retained cards processing (Kotak & non-Kotak)
Reporting journal/switch differences
Siebel complaints handling
ATM Voucher maintenance and sending to RMU
Monthly Vault verification of ATM/HB vendors vaults
Redressal of ATM hygiene complaints in co-ordination with FMG and ATM vendors
Handling various discrepancies complaints from Escalation cell and nodal officer
Co-ordination with FMG for Cash Point premises/Assets Management
HB & Beat Activities
Processing of HB request from siebel-cheque pickup, cash pickup, cash delivery, dd delivery)
Assigning request to vendor-Fax to vendor.
Processing of clearing of cheques picked up through HB & send to LCC
Handling siebel complaints related to home banking
Co-ordinate with vendor
sign verification of HB request’s cash delivery/DD delivery Cheques
Timely closures of HB requests.
Raising siebel related to discrepancies (cash shortage etc) & assign to concern Home Branch
Home Banking voucher maintenance and sending to RMU
Ensure timely receiving of HB cash and vendor’s CRL management
Monthly Vault verification of ATM/HB vendors vaults
Handling various discrepancies complaints from Escalation cell and nodal officer
Job Requirements:
Good communication, and co-ordination skill
Service orientation & should be able to handle operations
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