Log In
Sign Up
Private Jobs / Private Sector
KOTAK MAHINDRA Hiring for Service Delivery Officer Branch Banking Branch Banking at Gurgaon, Haryana, India Full Time
Job Description
JOB ROLE : · Handling personalized service requests of customers. · Generation of timely business MIS. · Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment. · Coordination with CPC/RPC/Investment desks for account opening of customers. · Managing complaints of customers and ensuring their resolution within TAT.
JOB REQUIREMENT: · Developing and maintaining banking relationships with a select group of high net worth customers · Excellent communication skills with customer service orientation · Courteous and polite. · Good knowledge of Microsoft excels. Understanding of banking norms and processes.