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Private Jobs / Private Sector
Kotak Mahindra Hiring for Service Officer-Salary Account Solutions-CORPORATE SALARY-Regional sales at Dehra Dun, Uttarakhand Full Time
Full Job Description
Job Role
Responsible for servicing corporates having salary relationship with the bank
Ensuring smooth salary requests of corporates are processed.
Processing customers request for account maintenance
Getting customers to become digitally active.
Conduct Parichay desk in corporate and meet customers/KDMs
Responsible for sharing account opening details with the corporates post the accounts are certified
Ensuring all complaints are resolved and closed within TAT
Ensuring strict adherence to service and quality benchmarks as prescribed by the Bank
Managing customer & corporate complains & providing end to end resolution.
Responsible for moving corporates to Net IT platform for automations of salary uploads
Job Requirements
Good communication and problem-solving skills
Self-starter and energetic individual
Ability to take directions from multiple managers
Basic data entry knowledge.
Ability to multitask, prioritize, manage time effectively & work effectively under pressure.
Candidate should be confident and a team player
Graduate with 1 years of relevant experience (in Corporate/Institutional Sales preferred)