Kotak Mahindra Hiring for Team Member-WBG OPERATIONS (OPS)-Customer Service Desk at Gurgaon Full Time

• To handle day to day trade transactions, understanding client requirements,

• Co-ordination with cpc for transaction processing and discrepancy resolution,

• Dealing and co-ordinating with various business groups within the bank,

• Ensuring error-free and timely execution of trade transactions.

• Ensuring compliance and internal guidelines are being adhered to

•Co-ordinating with clients /Corr Banks for getting the queries raised by Trade Finance / CMS •Operations resolved in a timely manner.

• Issuance of Letter of credit.

•Initial scrutiny of documents for Trade before sending the documents to CPC for further processing. •Attending to front-end requirements of corporate customers.

• To co-ordinate with CPC / CMS / Clearing for all requirements of the customer and ensure that all deliverables are delivered / transactions processed as per the agreed TAT.

• Should be familiar with Trade Finance and CMS products. CMS – Chq collections (local, outstation, corr banks), Banker to Issue Operations.

• Should have about 3-5 years of relevant banking experience in Trade / CMS operations.

• Should be extremely customer centric and have excellent communication skills

• Qualification – Graduate / Post-Graduate

• Experience – Minimum one year of relevant experience