Kukulkan Hiring for Deputy Manager – Internal Sales(Engineering & Tools) Coimbatore at Coimbatore, Tamil Nadu Full Time

This position is for handling customer enquiries and submitting proposals on time and converting opportunity to Orders. Ensuring customers satisfaction, supervising and managing the customer service team, training staff members to provide the highest standards of customer service. Key result areas Review the daily in-warded enquiries, allot to the right team member in his team with clearly set requirements and timeline. Price calculation and price verification. Commercial Administration in coordination with Sales, CS-Technical, Design, PPC, Production, Material Management & etc., Enquiry and Quotation Management. Coordinate with field engineers & Customers for all the details required to process the enquiry. Ensuring on time submission of quotation. Follow-up and conclude orders with field engineers & customers. Ensure order confirmation sent on time with accuracy. Planning of semi-finished goods and critical raw materials/spares. Ensuring on time delivery of material/service to customer. Preparing MIS reports. Improve customer service process constantly by setting policies and standards.

Department Customer Service – (Internal Sales)

Education DME, BE Mechanical Engineering, Automobile, Production, Electrical

Experience 12 to 15 years of experience in the engineering industry and a minimum of 5 years’ proven experience in customer service department.

Gender Male

Age 35-40 Years

Contact Details: 7094690436/hr2@kukulkan.in

Role:Customer Onboarding – Voice / Blended

Salary: Not Disclosed by Recruiter

Industry:Industrial Equipment / Machinery

Functional AreaCustomer Success, Service & Operations

Role CategoryVoice / Blended

Employment Type:Full Time, Permanent

Key Skills

proposalSupervisingNegotiationPPCSales EngineeringenquiriesprodutionCustomer servicedelivery of materialQuotationMaterial ManagementTeam managementMechanicalInternal salesTools & EngineeringProduction AvailablityOrder confirmation

Education

UG:B.Tech/B.E. in Automobile, Production/Industrial, Mechanical, Electrical

Company Profile

Kukulkan

KUKULKAN

Company Info

Recruiter Name:Anusuya

Contact Company:Kukulkan

Telephone:7094690436

Website:http://careers.kukulkan.in