Kyndryl Hiring for Cloudera Hadoop Administrator at India Full Time

Full Job Description
533257BR

Why Kyndryl

Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen.

Please be aware that we have the Kyndryl candidate zone hosted by IBM for a certain period. If you have applied for an IBM role previously, you will be able to log into the candidate zone using your previous IBM log in details. When in the candidate zone, you will be able to see your previous applications for both IBM and Kyndryl.

For further information on privacy, please visit www.kyndryl.com/privacy.

Your Role and Responsibilities

Provide troubleshooting support for Cloudera services, and or third-party software integrations
Evaluate and refine problem statement defined in ticket escalated to L3 service queue
Validate conditions and preconditions for the problem statement
Validate business impact, if any
Analyze problem statement, cluster state, and cluster configuration
Analyze domain application and or workload workflow and state
Define remediation options, prioritize options, and initiate remediations
Open ticket with Cloudera Support at appropriate level, as necessary
Provide Cloudera Manager bundle for analysis by Support, as necessary
Escalate ticket in accordance with customer impact and Cloudera ticket level definitions
Provide written RCA and submit to customer knowledge base

Required Technical and Professional Expertise

L3 Operational Break/Fix Service
Respond to issues identified by the L2 team in the L3 Cloudera Service queue within defined SLAs
Assist with cluster health monitoring, resolving node issues, and resolving service alerts, as needed
Assist with configuration changes, applying patches and hotfixes in clusters, as requested by L2
Enable new features, services into the clusters, as requested by Customer and or L2
Work with Customer OS and other Customer IT teams to resolve dependencies as required
Report unresolved issues and/or escalation to Cloudera Customer Technical Support, as required
Assist with automation and scheduling of data backup and recovery, as required
Assist with copying data from one cluster to another, as required
Recover clusters, nodes,, and or configurations, as required

Preferred Technical and Professional Experience

10 Yrs

Required Education

Bachelor’s Degree

Preferred Education

Master’s Degree

Country/Region

India

State / Province

MULTIPLE

City / Township / Village

MULTIPLE CITIES

City / Township / Village 1

IN_MH_PUNE

City / Township / Village 2

IN_UP_NOIDA

Being You @ Kyndryl

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Other things to know

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Primary job category

Technical Specialist

Role ( Job Role )

Systems Administrator

Employment Type

Full-Time

Contract type

Regular

Position Type

Early Professional

Travel Required

No Travel

Company

(Y030) Kyndryl Solutions Private Limited

Is this role a commissionable/sales incentive based position?

No